On Thursday 31 August 2017 at 18:15:54, Joseph Smith wrote:> I was hoping Asterisk would handle more than 4k simultaneous calls.I know from experience that Asterisk can handle more than 4k simultaneous calls, however it's an extreme case to have all of them playing music on hold. I think that if you tested 4k simultaneous calls with standard media streams on the majority of them, you would not experience the problem. Is this a real problem for you - that Asterisk can't manage 4k MoH sessions simultaneously, even though it can manage 4k standard phone calls? Antony. -- Someone has stolen all the toilets from New Scotland Yard. Police say they have absolutely nothing to go on. Please reply to the list; please *don't* CC me.
It is meant to simulate simultaneous calls on an IVR. I have also tested with a separate set of audio files closer to what the actual IVR menu. This produced the same result. I apologize for not clearly stating the use case up front. I will try to give a bit more detail on that now. I have an IVR menu and submenu that users may dial into. I initially tested with the IVR audio files. When I began experiencing this issue I used MoH as an attempt to narrow down the problem to the simplest dialplan possible. If I continue my test at this volume or a higher volume, I begin to get errors about reaching the maximum queue size for that particular taskprocessor. Since, these error proceeded that I thought that they may be the key to preventing the queue from maxing out. It sounds like Richard is saying that these refcount logs may not actually be errors and can be ignored in this scenario. If that is the case then is there anything that can be done about the task processor queue size? Is that simply a side effect of having so many callers listening to the IVR at the same time? pjsip.conf is currently setup with a trunk allowing incoming calls from a specific IP. This is the task processor that is maxing out. So I am looking for a better way to allow several thousand callers to listen to this IVR menu at the same time. Thank you for the feedback thus far. Any info and advice is helpful. Thanks Joseph ________________________________ From: asterisk-users-bounces at lists.digium.com <asterisk-users-bounces at lists.digium.com> on behalf of Antony Stone <Antony.Stone at asterisk.open.source.it> Sent: Thursday, August 31, 2017 11:58 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] ERROR during high volume MoH dialplan On Thursday 31 August 2017 at 18:15:54, Joseph Smith wrote:> I was hoping Asterisk would handle more than 4k simultaneous calls.I know from experience that Asterisk can handle more than 4k simultaneous calls, however it's an extreme case to have all of them playing music on hold. I think that if you tested 4k simultaneous calls with standard media streams on the majority of them, you would not experience the problem. Is this a real problem for you - that Asterisk can't manage 4k MoH sessions simultaneously, even though it can manage 4k standard phone calls? Antony. -- Someone has stolen all the toilets from New Scotland Yard. Police say they have absolutely nothing to go on. Please reply to the list; please *don't* CC me. -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- api digital - problem solved.<http://www.api-digital.com/> www.api-digital.com API Digital Website Check out the new Asterisk community forum at: https://community.asterisk.org/ [https://community.asterisk.org/images/default-apple-touch-icon.png]<https://community.asterisk.org/> Asterisk Community<https://community.asterisk.org/> community.asterisk.org The Asterisk Community's home for Discussion ... Is there any way to share same queue with same agents between multiple servers in a multiple server Asterisk ... New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started Getting Started - Asterisk Project - Asterisk Project Wiki<https://wiki.asterisk.org/wiki/display/AST/Getting+Started> wiki.asterisk.org When learning Asterisk it is important to start off on the right foot, so this section of the wiki covers orientation for learning Asterisk as well as installation ... asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20170831/84940edf/attachment.html>
On Thu, Aug 31, 2017 at 05:54:43PM +0000, Joseph Smith wrote:> > So I am looking for a better way to allow several thousand callers to listen to this IVR menu at the same time. >An alternative that comes to mind is to have 1 conference with 1 channel playing MoH in it and then add callers in a muted state to it. Never tried this, don't know if it fits your case.
Steve Edwards
2017-Aug-31 19:10 UTC
[asterisk-users] ERROR during high volume MoH dialplan
On Thu, 31 Aug 2017, Joseph Smith wrote:> So I am looking for a better way to allow several thousand callers to > listen to this IVR menu at the same time.I'm thinking multiple hosts. I'm not a fan of 4,000 eggs in one basket. -- Thanks in advance, ------------------------------------------------------------------------- Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST https://www.linkedin.com/in/steve-edwards-4244281