Yves
2016-Dec-21 16:59 UTC
[asterisk-users] Polycom SoundStation IP 6000 does not register
sorry... typo.... the problematic phone has the 192.168.0.13 the asterisk has 192.168.1.211 when i connect a snom phone on the cable that was in the soundstation 6000 before and configure the phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP... it would be helpful if someone, that has a running soundstation ip 6000 could send the configuration... :-/ regards, yves Am 21.12.2016 um 15:13 schrieb Mauricio Tavares:> On Wed, Dec 21, 2016 at 7:50 AM, Yves <yves030 at gmx.de> wrote: >> Hi Mark, >> >> yes, you are right... these are different VLANs >> I configured the other phone to use the same IP (192.168.1.13)... and it >> worked flawlessly... on the SAME Networkcable in the same plug... >> so it must have something to do with the polycom phone config... remember... >> when I use tcp the phone tries to register, but does not even try with >> udp... >> >> thank you, >> yves >> > I am a bit confused: is your problematic phone's IP 192.168.0.13 > (what the error log is reporting below) or 192.168.1.13? > >> Am 21.12.2016 um 13:34 schrieb Mark Wiater: >> >> Yves, >> >> Didn't you say that >> >> AsteriskServer: 192.168.1.211 >> SIP-user: 165 >> >> ? >> >> On 12/21/2016 4:24 AM, Yves wrote: >> >> . It is sure for 100% that there is no firewall or something else mangeling >> in between... another Hardphone works as expected using the same >> Netzworkcable on the same Networkplug with UDP on Port 5060... >> >> >> This other hardphone, what IP does it have? >> >> >> 000050.848|cfg |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask >> 255.255.255.0 >> >> The line above suggests to me that your phone and your asterisk server are >> on a different network, there has to be something that routes between those >> two networks. Often what routes, can firewall. >> >> 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 >> Temporarily not available >> >> >> >> Mark >> >> >> >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> Check out the new Asterisk community forum at: >> https://community.asterisk.org/ >> >> New to Asterisk? Start here: >> https://wiki.asterisk.org/wiki/display/AST/Getting+Started >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users
Victor Villarreal
2016-Dec-21 18:50 UTC
[asterisk-users] Polycom SoundStation IP 6000 does not register
Hi Yves, Maybe your switch put your Polycom inside a Voice VLAN, based on the MAC of the phone. Maybe with the snom this not happen because your switch don't see the MAC of the Snom as a "supperted IP Phone". 2016-12-21 13:59 GMT-03:00 Yves <yves030 at gmx.de>:> sorry... typo.... > the problematic phone has the 192.168.0.13 > the asterisk has 192.168.1.211 > > when i connect a snom phone on the cable that was in the soundstation 6000 > before and configure the > phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP... > > it would be helpful if someone, that has a running soundstation ip 6000 > could send the configuration... :-/ > > regards, > yves > > > > Am 21.12.2016 um 15:13 schrieb Mauricio Tavares: > >> On Wed, Dec 21, 2016 at 7:50 AM, Yves <yves030 at gmx.de> wrote: >> >>> Hi Mark, >>> >>> yes, you are right... these are different VLANs >>> I configured the other phone to use the same IP (192.168.1.13)... and it >>> worked flawlessly... on the SAME Networkcable in the same plug... >>> so it must have something to do with the polycom phone config... >>> remember... >>> when I use tcp the phone tries to register, but does not even try with >>> udp... >>> >>> thank you, >>> yves >>> >>> I am a bit confused: is your problematic phone's IP 192.168.0.13 >> (what the error log is reporting below) or 192.168.1.13? >> >> Am 21.12.2016 um 13:34 schrieb Mark Wiater: >>> >>> Yves, >>> >>> Didn't you say that >>> >>> AsteriskServer: 192.168.1.211 >>> SIP-user: 165 >>> >>> ? >>> >>> On 12/21/2016 4:24 AM, Yves wrote: >>> >>> . It is sure for 100% that there is no firewall or something else >>> mangeling >>> in between... another Hardphone works as expected using the same >>> Netzworkcable on the same Networkplug with UDP on Port 5060... >>> >>> >>> This other hardphone, what IP does it have? >>> >>> >>> 000050.848|cfg |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask >>> 255.255.255.0 >>> >>> The line above suggests to me that your phone and your asterisk server >>> are >>> on a different network, there has to be something that routes between >>> those >>> two networks. Often what routes, can firewall. >>> >>> 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 >>> Temporarily not available >>> >>> >>> >>> Mark >>> >>> >>> >>> >>> -- >>> _____________________________________________________________________ >>> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >>> >>> Check out the new Asterisk community forum at: >>> https://community.asterisk.org/ >>> >>> New to Asterisk? Start here: >>> https://wiki.asterisk.org/wiki/display/AST/Getting+Started >>> >>> asterisk-users mailing list >>> To UNSUBSCRIBE or update options visit: >>> http://lists.digium.com/mailman/listinfo/asterisk-users >>> >> > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Check out the new Asterisk community forum at: > https://community.asterisk.org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- GnuPG Key ID: 0x39BCA9D8 https://www.github.com/mefhigoseth ...:::[ God Rulz ! ]:::... -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20161221/861a9725/attachment.html>
Olivier
2016-Dec-22 14:31 UTC
[asterisk-users] Polycom SoundStation IP 6000 does not register
Do you have any LLDP or CDP enabled anywhere ? 2016-12-21 19:50 GMT+01:00 Victor Villarreal <mefhigoseth at gmail.com>:> Hi Yves, > > Maybe your switch put your Polycom inside a Voice VLAN, based on the MAC > of the phone. Maybe with the snom this not happen because your switch don't > see the MAC of the Snom as a "supperted IP Phone". > > 2016-12-21 13:59 GMT-03:00 Yves <yves030 at gmx.de>: > >> sorry... typo.... >> the problematic phone has the 192.168.0.13 >> the asterisk has 192.168.1.211 >> >> when i connect a snom phone on the cable that was in the soundstation >> 6000 before and configure the >> phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP... >> >> it would be helpful if someone, that has a running soundstation ip 6000 >> could send the configuration... :-/ >> >> regards, >> yves >> >> >> >> Am 21.12.2016 um 15:13 schrieb Mauricio Tavares: >> >>> On Wed, Dec 21, 2016 at 7:50 AM, Yves <yves030 at gmx.de> wrote: >>> >>>> Hi Mark, >>>> >>>> yes, you are right... these are different VLANs >>>> I configured the other phone to use the same IP (192.168.1.13)... and it >>>> worked flawlessly... on the SAME Networkcable in the same plug... >>>> so it must have something to do with the polycom phone config... >>>> remember... >>>> when I use tcp the phone tries to register, but does not even try with >>>> udp... >>>> >>>> thank you, >>>> yves >>>> >>>> I am a bit confused: is your problematic phone's IP 192.168.0.13 >>> (what the error log is reporting below) or 192.168.1.13? >>> >>> Am 21.12.2016 um 13:34 schrieb Mark Wiater: >>>> >>>> Yves, >>>> >>>> Didn't you say that >>>> >>>> AsteriskServer: 192.168.1.211 >>>> SIP-user: 165 >>>> >>>> ? >>>> >>>> On 12/21/2016 4:24 AM, Yves wrote: >>>> >>>> . It is sure for 100% that there is no firewall or something else >>>> mangeling >>>> in between... another Hardphone works as expected using the same >>>> Netzworkcable on the same Networkplug with UDP on Port 5060... >>>> >>>> >>>> This other hardphone, what IP does it have? >>>> >>>> >>>> 000050.848|cfg |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask >>>> 255.255.255.0 >>>> >>>> The line above suggests to me that your phone and your asterisk server >>>> are >>>> on a different network, there has to be something that routes between >>>> those >>>> two networks. Often what routes, can firewall. >>>> >>>> 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 >>>> Temporarily not available >>>> >>>> >>>> >>>> Mark >>>> >>>> >>>> >>>> >>>> -- >>>> _____________________________________________________________________ >>>> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >>>> >>>> Check out the new Asterisk community forum at: >>>> https://community.asterisk.org/ >>>> >>>> New to Asterisk? Start here: >>>> https://wiki.asterisk.org/wiki/display/AST/Getting+Started >>>> >>>> asterisk-users mailing list >>>> To UNSUBSCRIBE or update options visit: >>>> http://lists.digium.com/mailman/listinfo/asterisk-users >>>> >>> >> >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> Check out the new Asterisk community forum at: >> https://community.asterisk.org/ >> >> New to Asterisk? Start here: >> https://wiki.asterisk.org/wiki/display/AST/Getting+Started >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > > -- > GnuPG Key ID: 0x39BCA9D8 > https://www.github.com/mefhigoseth > ...:::[ God Rulz ! ]:::... > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Check out the new Asterisk community forum at: https://community.asterisk. > org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20161222/6bcdb4bc/attachment.html>