We have a problem in that calls are dropped after 15 minutes (on both internal and out going calls, incoming calls do not seem to have that limit) How do we fix it? This is the version on that PBX Kernel Linux(x86_64)-2.6.18-371.1.2.el5 Elastix elastix-2.4.0-8 elastix-a2billing-1.9.4-5 elastix-addons-2.4.0-10 elastix-agenda-2.4.0-14 elastix-asterisk-sounds-1.2.3-1 elastix-email_admin-2.4.0-6 elastix-endpointconfig2-2.4.0-2 elastix-extras-2.4.0-5 elastix-fax-2.4.0-4 elastix-firstboot-2.4.0-4 elastix-framework-2.4.0-19 elastix-im-2.4.0-2 elastix-my_extension-2.4.0-6 elastix-pbx-2.4.0-18 elastix-portknock-0.0.1-0 elastix-reports-2.4.0-10 elastix-security-2.4.0-9 elastix-system-2.4.0-13 RoundCubeMail RoundCubeMail-0.3.1-12 Mail postfix-2.3.3-6.el5 cyrus-imapd-2.3.7-12.el5_7.2 IM openfire-3.7.1-1 FreePBX freePBX-2.11.0-17 Asterisk asterisk-11.13.0-0 asterisk-perl-1.03-0 asterisk-addons-11.13.0-0 FAX hylafax-4.3.10-2rhel5 iaxmodem-1.2.0-2 DRIVERS dahdi-2.10.0.1-0 rhino-0.99.6-3.b4 wanpipe-util-7.0.10-2 Thank you, Keith -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20160730/fac23d9a/attachment.html>
On Sat, 30 Jul 2016, Keith Heppner wrote:> We have a problem in that calls are dropped after 15 minutes (on both > internal and out going calls, incoming calls do not seem to have that > limit) How do we fix it?You may gain some insight from viewing the console output after bumping up the debug and verbose levels. You will probably resolve this by using tcpdump to capture packets and wireshark to see what's happening. I had a problem with a similar description that was resolved by refusing SIP session timers. -- Thanks in advance, ------------------------------------------------------------------------- Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST https://www.linkedin.com/in/steve-edwards-4244281
I've seen calls drop after 10 mins when SIP session timers are enabled. Try setting them to refuse in sip.conf. On 07/30/2016 02:07 PM, Keith Heppner wrote:> We have a problem in that calls are dropped after 15 minutes (on both > internal and out going calls, incoming calls do not seem to have that > limit) How do we fix it?-- if at first you don't succeed, skydiving isn't for you
I had a similar issue and i set a timeout which fixed the issue
SIP/trunk/ ${EXTEN},2160000,t
We only had this on one of our providers the rest we havent had the issue
----- Original Message -----
From: Steve Edwards <asterisk.org at sedwards.com>
To: Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users
at lists.digium.com>
Sent: Sat, 30 Jul 2016 20:27:45 +0200 (SAST)
Subject: Re: [asterisk-users] Calls are dropped after 15 minutes
On Sat, 30 Jul 2016, Keith Heppner wrote:
> We have a problem in that calls are dropped after 15 minutes (on both
> internal and out going calls, incoming calls do not seem to have that
> limit) How do we fix it?
You may gain some insight from viewing the console output after bumping up
the debug and verbose levels.
You will probably resolve this by using tcpdump to capture packets and
wireshark to see what's happening.
I had a problem with a similar description that was resolved by refusing
SIP session timers.
--
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST
https://www.linkedin.com/in/steve-edwards-4244281
--
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SIP re-invite (http://www.voip-info.org/wiki/view/SIP+method+invite+re-invite) may be an issue as well. On Sat, Jul 30, 2016 at 2:07 PM, Keith Heppner <kheppner at riogrande.edu> wrote:> We have a problem in that calls are dropped after 15 minutes (on both > internal and out going calls, incoming calls do not seem to have that limit) > How do we fix it? > > This is the version on that PBX > > Kernel > Linux(x86_64)-2.6.18-371.1.2.el5 > > Elastix > elastix-2.4.0-8 > elastix-a2billing-1.9.4-5 > elastix-addons-2.4.0-10 > elastix-agenda-2.4.0-14 > elastix-asterisk-sounds-1.2.3-1 > elastix-email_admin-2.4.0-6 > elastix-endpointconfig2-2.4.0-2 > elastix-extras-2.4.0-5 > elastix-fax-2.4.0-4 > elastix-firstboot-2.4.0-4 > elastix-framework-2.4.0-19 > elastix-im-2.4.0-2 > elastix-my_extension-2.4.0-6 > elastix-pbx-2.4.0-18 > elastix-portknock-0.0.1-0 > elastix-reports-2.4.0-10 > elastix-security-2.4.0-9 > elastix-system-2.4.0-13 > > RoundCubeMail > RoundCubeMail-0.3.1-12 > > Mail > postfix-2.3.3-6.el5 > cyrus-imapd-2.3.7-12.el5_7.2 > > IM > openfire-3.7.1-1 > > FreePBX > freePBX-2.11.0-17 > > Asterisk > asterisk-11.13.0-0 > asterisk-perl-1.03-0 > asterisk-addons-11.13.0-0 > > FAX > hylafax-4.3.10-2rhel5 > iaxmodem-1.2.0-2 > > DRIVERS > dahdi-2.10.0.1-0 > rhino-0.99.6-3.b4 > wanpipe-util-7.0.10-2 > > Thank you, > > Keith > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
Derek Bolichowski
2016-Aug-03 15:33 UTC
[asterisk-users] Calls are dropped after 15 minutes
Set session-timers=refuse in sip.conf and do a sip reload. We had this problem with a handful of devices and this ultimately stopped the issue. Thanks, Derek B. -----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jamie Stapleton Sent: Tuesday, August 02, 2016 10:52 PM To: Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users at lists.digium.com> Subject: Re: [asterisk-users] Calls are dropped after 15 minutes SIP re-invite (http://www.voip-info.org/wiki/view/SIP+method+invite+re-invite) may be an issue as well.