asterisk users - Jun 2016 - Distributed Device State options

Hi,

What options do I have to setup Distributed Device State across to multiple
Asterisk Servers?

If an agent is on the phone on a queue on one of the Asterisk server, other
servers will need to about it and therefore, will be able to operate
adequately. For instance, an agent is a member of two queues (app_queue)
and those queues on separate server.

I have been reading about Distributed Device State using Corosync or XMPP.
Is there any other options but reliable?

How about share device state through Redis by looking at the device state
on Agent/Queue. This could be done in Lua in the dialplan.

Thanks

Shahid
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Shahid H wrote:
> Hi,
>
> What options do I have to setup Distributed Device State across to
> multiple Asterisk Servers?
>
> If an agent is on the phone on a queue on one of the Asterisk server,
> other servers will need to about it and therefore, will be able to
> operate adequately. For instance, an agent is a member of two queues
> (app_queue) and those queues on separate server.
>
> I have been reading about Distributed Device State using Corosync or
> XMPP. Is there any other options but reliable?
If using Asterisk 13 you can also use PJSIP[1] to exchange this 
information peer to peer using SIP.
> How about share device state through Redis by looking at the device
> state on Agent/Queue. This could be done in Lua in the dialplan.
You could certainly write something external which does this and toggles 
custom device state.

[1] 
https://wiki.asterisk.org/wiki/display/AST/Exchanging+Device+and+Mailbox+State+Using+PJSIP

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Joshua Colp
Digium, Inc. | Senior Software Developer
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