asterisk users - May 2016 - Avaya Phones and Asterisk

Dear gentlemen, how are you?
I wonder if anyone has experience with Avaya devices, 9608G and 9641GS
models, running on SIP and using TCP transport.
The calls work well, but the callerid only "pass" number of the
extension
or external number, without the name (configured correctly in sip.conf and
testing with other devices UDP works fine, like Yealink, Eyebeam, etc),
device contacts list does not work and also the hint does not work ....
can anybody help me?

Thank you very much!

Best Regards

Diogo
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On Fri, May 20, 2016 at 8:54 AM, Diogo Cosito <diogo.cosito66 at
gmail.com> wrote:
> Dear gentlemen, how are you?
> I wonder if anyone has experience with Avaya devices, 9608G and 9641GS
> models, running on SIP and using TCP transport.
> The calls work well, but the callerid only "pass" number of the
extension or
> external number, without the name (configured correctly in sip.conf and
> testing with other devices UDP works fine, like Yealink, Eyebeam, etc),
> device contacts list does not work and also the hint does not work ....
> can anybody help me?
So if you use UDP transport everythng works fine?

Can you post a packet capture of this happening?  Also, what version
of Asterisk and your sip.conf?

-- 
Matthew Fredrickson
Digium, Inc. | Engineering Manager
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA