asterisk users - Mar 2016 - Need help with my dial plan - general logic flaws

Hello group, 

I?m developer myself but creating dial plans is little bit different I guess :) 
I created very simple automated attendand (with a help of book), below is code. 
But logic is simple:

Depending on time - I want:
If during business hours - give them menu and handle extensions
If after hours - give them message and take to voicemail.

This dial plan accomplishes just that.

What I don?t like is side behavior of this plan
	When after hours - I can still press 1/2/3 and go into Sales/Support queue or
to operator, etc.
It?s probably OK to allow dialing of extensions of actual users (101, 102, etc)
But I don?t want them to dial operator (0) or 1,2,3 and such.

How do I fix it?

Thank you!
Ivan







[automated_attendant]

exten => fax,1,Goto(fax_incoming,fax,1)

exten => s,1,Verbose(1, Caller ${CALLERID(all)} has entered the auto
attendant)
       same => n,Answer()
       same => n,Set(TIMEOUT(digit)=2)         ;this sets the inter-digit
timer
       same => n,Wait(1)                       ;wait 1 sec to establish audio
       same =>
n(menustart),GotoIfTime(9:00-17:00,mon-fri,*,*?daygreeting:afterhoursgreeting)  
;depending if it's work time or not go to labels

       same =>
n(afterhoursgreeting),Background(/etc/asterisk/automated-attendant-prompts/ditat_afterhour_greeting)
; after hours greeting
       same => n,VoiceMail(99 at default,u)
       same => n,Hangup()

       same =>
n(daygreeting),Background(/etc/asterisk/automated-attendant-prompts/ditat_main_greeting)
; day greeting
       same => n,WaitExten(4)                                          ; wait
4 sec max before give up
       same => n,Goto(0,1)                                             ;
treat as caller pressed '0'

exten => 1,1,Verbose(1, Caller ${CALLERID(all)} has entered the sales queue)
       same => n,Goto(Queues,7001,1)                                   ;
Sales Queue

exten => 2,1,Verbose(1, Caller ${CALLERID(all)} has entered the support
queue)
       same => n,Goto(Queues,7002,1)                                   ;
Support Queue

exten => 3,1,Verbose(1, Caller ${CALLERID(all)} has entered the support queue
via Other extension)
       same => n,Goto(Queues,7002,1)                                   ;
Support Queue

exten => 0,1,Verbose(1, Caller ${CALLERID(all)} wants an operator)
       same => n,Goto(internal,101,1)

exten => i,1,Verbose(1, Caller ${CALLERID(all)} has entered an invalid
selection)
       same => n,Playback(invalid)
       same => n,Goto(s,menustart)

exten => t,1,Verbose(1, Caller ${CALLERID(all)} has timed out)
       same => n,Goto(0,1)

; ------ CALLING EXTENSIONS DIRECTLY -----------------
exten => _1XX,1,Verbose(1,Call to an extension starting with '1')
       same => n,Goto(internal,${EXTEN},1)

On Sat, 12 Mar 2016, Ivan Demkovitch wrote:
> I created very simple automated attendand (with a help of book), below is
code.
> But logic is simple:
>
> Depending on time - I want:
> If during business hours - give them menu and handle extensions
> If after hours - give them message and take to voicemail.
>
> This dial plan accomplishes just that.
>
> What I don?t like is side behavior of this plan
> 	When after hours - I can still press 1/2/3 and go into Sales/Support queue
or to operator, etc.
> It?s probably OK to allow dialing of extensions of actual users (101, 102,
etc)
> But I don?t want them to dial operator (0) or 1,2,3 and such.
A new context is a great way to limit the scope of trouble after hours 
callers can get into.

-- 
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards       sedwards at sedwards.com      Voice: +1-760-468-3867 PST