Richard Schroeder
2016-Feb-09 17:57 UTC
[asterisk-users] Voicemail issue on Grandstream GXP2000 phones
Perhaps this is not limited to Grandstream GXP 2000 phones, but those are the phones we are using. Using FreePBX. Retrieving a voice message (*97) works fine from Line 1. Retrieving a voice message (*98) and picking the extension (Comedian mail) works fine from Line 1.>From Line 3, it does not recognize the password. (*97 or *98). Theextension is installed on Line 3. Retrieving Line 3's voice messages can only be done from Line 1 (on any extension on the PBX). Line 3 seems to work fine otherwise. Is this a limitation, or is it some kind of setup issue? I can't seem to find anything in the documentation for the phone or FreePBX related to this issue. Anyone? This is frustrating and I will be grateful for any help. Thank you! Richard -- Richard C. Schroeder rschroe at gmail.com rschroe at optonline.net 516-859-1129 - Cell -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20160209/3e9b5b64/attachment.html>
:> From Line 3, it does not recognize the password.Did you check whether you have the same DTMF settings for Line 3?
Bryant Zimmerman
2016-Feb-09 19:13 UTC
[asterisk-users] Voicemail issue on Grandstream GXP2000 phones
Richard
Check both the DTMF settings, and the DialPlan string for account 3 on the
phone.
Thanks
Bryant Zimmerman (ZK Tech Inc.)
616-855-1030 Ext. 2003
----------------------------------------
From: "Richard Schroeder" <rschroe at gmail.com>
Sent: Tuesday, February 9, 2016 12:58 PM
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Subject: [asterisk-users] Voicemail issue on Grandstream GXP2000 phones
Perhaps this is not limited to Grandstream GXP 2000 phones, but those
are the phones we are using.
Using FreePBX.
Retrieving a voice message (*97) works fine from Line 1.
Retrieving a voice message (*98) and picking the extension (Comedian mail)
works fine from Line 1.
From Line 3, it does not recognize the password. (*97 or *98). The
extension is installed on Line 3. Retrieving Line 3's voice messages can
only be done from Line 1 (on any extension on the PBX). Line 3 seems to
work fine otherwise.
Is this a limitation, or is it some kind of setup issue?
I can't seem to find anything in the documentation for the phone or
FreePBX related to this issue.
Anyone? This is frustrating and I will be grateful for any help.
Thank you!
Richard
-- Richard C. Schroeder
rschroe at gmail.com
rschroe at optonline.net
516-859-1129 - Cell
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