I have a customer who needs to use chanspy to : 1. Interrupt a call and whisper to the local extension 2. Allow the person on the local extension to reply to the interrupter, but not have the remote party hear it. Narrative: John is on the phone with a customer. Doris receives an urgent call from John's mother. Doris uses to break into the conversation John is having with a customer. She tells John: "Your mother is on the phone. It's urgent." John replies to Doris: "OK, I'll call her in two minutes." The customer on the remote end heard none of this. The ChanSpy whisper mode appears to do half of this: Doris can whisper to John, but John cannot acknowledge her and let her know he heard her and what his course / plan of action will be. Does ChanSpy support this or is there another application I should be using? Michael Munger, dCAP, MCPS, MCNPS, MBSS High Powered Help, Inc. Microsoft Certified Professional Microsoft Certified Small Business Specialist Digium Certified Asterisk Professional michael at highpoweredhelp.com<mailto:michael at highpoweredhelp.com> -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20150903/bb31de5f/attachment.html>