Hi, In my dialplan I have the following line. same => n,Set(CALLERID(name)=Support) I am expecting this to always set the caller id name to 'Support' - however, we are getting calls come in as "Anonymous" with the number as something like "unknown at unknown" We're using Cisco 7945 phones - I possibly wonder if they are displaying this rather than asterisk not changing it? Anyone had similar experiences before? This message may be private and confidential. If you have received this message in error, please notify us and remove it from your system. Gyron may monitor email traffic data and the content of email for the purposes of security and staff training. Gyron Internet Ltd is a limited company registered in England and Wales. Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark. Gyron is a Deloitte Technology Fast 50 ranked company. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20150310/a419ef91/attachment.html>
To be sure you could setup a soft phone and see if the caller ID name comes in correctly.> On Mar 10, 2015, at 8:41 AM, Jordan Cook - Gyron Networks <jordan.cook at gyron.net> wrote: > > Hi, > > In my dialplan I have the following line. > > same => n,Set(CALLERID(name)=Support) > > I am expecting this to always set the caller id name to ?Support? - however, we are getting calls come in as ?Anonymous? with the number as something like ?unknown at unknown? > > We?re using Cisco 7945 phones ? I possibly wonder if they are displaying this rather than asterisk not changing it? > > Anyone had similar experiences before? > > > This message may be private and confidential. If you have received this message in error, please notify us and remove it from your system. > > Gyron may monitor email traffic data and the content of email for the purposes of security and staff training. > > Gyron Internet Ltd is a limited company registered in England and Wales. Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark. > > Gyron is a Deloitte Technology Fast 50 ranked company. > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20150311/a9c6abc0/attachment.html> -------------- next part -------------- -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Are the phones exposed to the internet (even using NAT)? If so there is a good chance these calls are not coming through your PBX but are coming in direct from someone, usually scammers. Polycom has a config option to disable accepting calls from unknown devices. No idea if Cisco has something similar. From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Todd R. Sent: Wednesday, March 11, 2015 1:18 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Caller ID Names To be sure you could setup a soft phone and see if the caller ID name comes in correctly. On Mar 10, 2015, at 8:41 AM, Jordan Cook - Gyron Networks <jordan.cook at gyron.net<mailto:jordan.cook at gyron.net>> wrote: Hi, In my dialplan I have the following line. same => n,Set(CALLERID(name)=Support) I am expecting this to always set the caller id name to ?Support? - however, we are getting calls come in as ?Anonymous? with the number as something like ?unknown at unknown? We?re using Cisco 7945 phones ? I possibly wonder if they are displaying this rather than asterisk not changing it? Anyone had similar experiences before? This message may be private and confidential. If you have received this message in error, please notify us and remove it from your system. Gyron may monitor email traffic data and the content of email for the purposes of security and staff training. Gyron Internet Ltd is a limited company registered in England and Wales. Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark. Gyron is a Deloitte Technology Fast 50 ranked company. -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20150311/cc5cf348/attachment.html>