asterisk users - Oct 2014 - make asterisk do something when an outgoing call is picked up

Hi,

how can I make asterisk do something when an outgoing call is picked up?


The background is that I would like to record incoming and outgoing
phone calls.  In order to do this, I need to play an announcement
telling the person calling or being called that the call will be
recorded.

Here's what I'm trying to do:


call comes in:
      if(I pick up) {
        play announcement to caller;
        start recording;
        let me talk to the caller;
        end recording when call ends;
        send recording to my email account;
      } else {
        record voice mail;
      }


call goes out:
     if(call is picked up) {
       play announcement to callee;
       if(callee hangs up) {
         end call;
       } else {
         start recording;
         let me talk to callee;
         end recording when call ends;
         send recording to my email account;
       }
     } else {
       call ends;
       offer me to automatically call again later;
     }


Please keep in mind that I'm new to asterisk and just got it to work.
Searching for having asterisk do something when an outgoing call is
picked up has been unsuccessful other than that I found out that you can
have it make outgoing calls automatically to play pre-recorded messages:
So asterisk does have a way to detect when a call is picked up and a way
of doing something when that happens.

What I have working so far is incoming and outgoing calls and voicemail
for one phone/user, which is a basic set up I'm trying extend and
improve now.


-- 
Again we must be afraid of speaking of daemons for fear that daemons
might swallow us.  Finally, this fear has become reasonable.

Am 26.10.2014 00:43, schrieb lee:
> Hi,
>
> how can I make asterisk do something when an outgoing call is picked up?
>
>
> The background is that I would like to record incoming and outgoing
> phone calls.  In order to do this, I need to play an announcement
> telling the person calling or being called that the call will be
> recorded.
>
> Here's what I'm trying to do:
>
>
> call comes in:
>       if(I pick up) {
>         play announcement to caller;
>         start recording;
>         let me talk to the caller;
>         end recording when call ends;
>         send recording to my email account;
>       } else {
>         record voice mail;
>       }
>
>
> call goes out:
>      if(call is picked up) {
>        play announcement to callee;
>        if(callee hangs up) {
>          end call;
>        } else {
>          start recording;
>          let me talk to callee;
>          end recording when call ends;
>          send recording to my email account;
>        }
>      } else {
>        call ends;
>        offer me to automatically call again later;
>      }
>
>
> Please keep in mind that I'm new to asterisk and just got it to work.
> Searching for having asterisk do something when an outgoing call is
> picked up has been unsuccessful other than that I found out that you can
> have it make outgoing calls automatically to play pre-recorded messages:
> So asterisk does have a way to detect when a call is picked up and a way
> of doing something when that happens.
>
> What I have working so far is incoming and outgoing calls and voicemail
> for one phone/user, which is a basic set up I'm trying extend and
> improve now.
>
Maybe this will do a good job for recording all calls:
http://www.voip-info.org/wiki/view/Asterisk+cmd+ChanSpy

And playing an announcement, when a call is picked, should be done
within your dialplan with this function:
http://www.voip-info.org/wiki/view/Asterisk+cmd+Playback

-Thorsten-