Hai Nguyen
2012-Jun-06 20:57 UTC
[asterisk-users] Asterisk 1.8.3.2: Attended transfer goes to incorrect voicemail
Hi, I've seen similar questions being asked about this issue but left unanswered. A calls B. B attended-transfers the call to C using (polycom, cisco) phone's transfer button. C does not answer the call. A gets B's voicemail. However, if B blind-transferred the call to C and C did not answer the call, A would get C's voicemail, as expected. Thanks, Hai Nguyen. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120606/8c699705/attachment.htm>
Chad Wallace
2012-Jun-12 00:37 UTC
[asterisk-users] Asterisk 1.8.3.2: Attended transfer goes to incorrect voicemail
On Wed, 6 Jun 2012 16:57:11 -0400 Hai Nguyen <hai at jazinga.com> wrote:> A calls B. B attended-transfers the call to C using (polycom, cisco) > phone's transfer button. C does not answer the call. A gets B's > voicemail. However, if B blind-transferred the call to C and C did > not answer the call, A would get C's voicemail, as expected.With an attended transfer, I would expect B to get C's voicemail, then hang up, resume the call with A and tell them that C is not available. A wouldn't get anyone's voicemail unless it was a blind transfer. -- C. Chad Wallace, B.Sc. The Lodging Company http://www.lodgingcompany.com/ OpenPGP Public Key ID: 0x262208A0