asterisk users - May 2012 - Asterisk 10.4.0 GotoIf to label problem when DUNDi active

I have a hotdesking environment at my main office, and up until today, the
GotoIf that jumps straight to voicemail if a user isn't log in was working
just fine by label.  Today, I deployed DUNDi to a satellite office, and now the
GotoIf isn't jumping to the right place.  If I replace the label with a
priority number, it jumps correctly.  Alternatively, if I disable the switch
statement for DUNDi, it jumps correctly.  But with the DUNDi switch in service
and the named label to jump to, it gives me this error:

[May 30 13:57:24] WARNING[6654]: pbx.c:10747 pbx_parseable_goto: Priority
'not_logged_in' must be a number > 0, or valid label

Dialplan snippets as follows:
[hotdesk]  ;phones dial here
include => hotdesk_outbound

[hotdesk_outbound]
exten => _X.,1,NoOp()
same => n,Set(LOCATION=${CUT(CHANNEL,/,2)})
same => n,Set(LOCATION=${CUT(LOCATION,-,1)})
same => n,Set(WHO=${HOTDESK_PHONE_STATUS(${LOCATION})})
same => n,GotoIf($[${ISNULL(${WHO})}]?internal,${EXTEN},1)
same => n,Set(${WHO}_CID_NAME=${HOTDESK_INFO(cid_name,${WHO})})
same => n,Set(${WHO}_CID_NUMBER=${HOTDESK_INFO(cid_number,${WHO})})
same => n,Set(${WHO}_CONTEXT=${HOTDESK_INFO(defaultcontext,${WHO})})
same => n,Set(${WHO}_VMCONTEXT=${HOTDESK_INFO(vmcontext,${WHO})})
same => n,Set(GROUP(activecallers)=${WHO})
same => n,NoOp(Who: ${WHO} Calls: ${GROUP_COUNT(${WHO}@activecallers)})
same => n,Set(DEVICE_STATE(Custom:${WHO})=INUSE)
same => n,Set(CALLERID(name)=${${WHO}_CID_NAME})
same => n,Set(CALLERID(num)=${${WHO}_CID_NUMBER})
same => n,Goto(${${WHO}_CONTEXT},${EXTEN},1)

[outbound-context]
include => internal-privledged

[internal-privledged]
include => internal
switch => DUNDi/peer

[internal]
exten => _3XX,1,NoOp()
same => n,Set(E=${EXTEN})
same => n,Set(${E}_VMCONTEXT=${HOTDESK_INFO(vmcontext,${E})})
same => n,Set(USER_LOCATION=${HOTDESK_USER_STATUS(${E})})
same => n,GotoIf($[${ODBCROWS} < 1]?not_logged_in)
same => n,Dial(SIP/${USER_LOCATION},20,wWU(answered^${E}))
same =>
n,ExecIf(${ISNULL(${E})}?NoOp(${HOTDESK_INFO(location,${E})}):ExecIf($[${GROUP_COUNT(${E}@activecalls)}>1]?Set(DEVICE_STATE(Custom:${E})=INUSE):Set(DEVICE_STATE(Custom:${E})=NOT_INUSE)))
same => n,Set(GROUP(activecalls)=${NULL})
same => n,Voicemail(${E}@${${E}_VMCONTEXT},b)
same => n,Hangup()
same => n(not_logged_in),Set(LOGGED_OFF=1)
same => n,Voicemail(${E}@${${E}_VMCONTEXT},u)
same => n,Hangup()

Any suggestions on other things to try?  Or is this a bug I should file?


Thank you,

Noah Engelberth
MetaLINK Technologies

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Hi,
You might have already tried but can you try reducing the label name and
exclude the underscore in it !
Regards,
Sammy

On Wed, May 30, 2012 at 11:02 PM, Noah Engelberth <
Noah at directlinkcomputers.com> wrote:
>  I have a hotdesking environment at my main office, and up until today,
> the GotoIf that jumps straight to voicemail if a user isn?t log in was
> working just fine by label.  Today, I deployed DUNDi to a satellite office,
> and now the GotoIf isn?t jumping to the right place.  If I replace the
> label with a priority number, it jumps correctly.  Alternatively, if I
> disable the switch statement for DUNDi, it jumps correctly.  But with the
> DUNDi switch in service and the named label to jump to, it gives me this
> error:****
>
> ** **
>
> [May 30 13:57:24] WARNING[6654]: pbx.c:10747 pbx_parseable_goto: Priority
> 'not_logged_in' must be a number > 0, or valid label****
>
> ** **
>
> Dialplan snippets as follows:****
>
> [hotdesk]  ;phones dial here****
>
> include => hotdesk_outbound****
>
> ** **
>
> [hotdesk_outbound]****
>
> exten => _X.,1,NoOp()****
>
> same => n,Set(LOCATION=${CUT(CHANNEL,/,2)})****
>
> same => n,Set(LOCATION=${CUT(LOCATION,-,1)})****
>
> same => n,Set(WHO=${HOTDESK_PHONE_STATUS(${LOCATION})})****
>
> same => n,GotoIf($[${ISNULL(${WHO})}]?internal,${EXTEN},1)****
>
> same => n,Set(${WHO}_CID_NAME=${HOTDESK_INFO(cid_name,${WHO})})****
>
> same => n,Set(${WHO}_CID_NUMBER=${HOTDESK_INFO(cid_number,${WHO})})****
>
> same => n,Set(${WHO}_CONTEXT=${HOTDESK_INFO(defaultcontext,${WHO})})****
>
> same => n,Set(${WHO}_VMCONTEXT=${HOTDESK_INFO(vmcontext,${WHO})})****
>
> same => n,Set(GROUP(activecallers)=${WHO})****
>
> same => n,NoOp(Who: ${WHO} Calls:
${GROUP_COUNT(${WHO}@activecallers)})***
> *
>
> same => n,Set(DEVICE_STATE(Custom:${WHO})=INUSE)****
>
> same => n,Set(CALLERID(name)=${${WHO}_CID_NAME})****
>
> same => n,Set(CALLERID(num)=${${WHO}_CID_NUMBER})****
>
> same => n,Goto(${${WHO}_CONTEXT},${EXTEN},1)****
>
> ** **
>
> [outbound-context]****
>
> include => internal-privledged****
>
> ** **
>
> [internal-privledged]****
>
> include => internal****
>
> switch => DUNDi/peer****
>
> ** **
>
> [internal]****
>
> exten => _3XX,1,NoOp()****
>
> same => n,Set(E=${EXTEN})****
>
> same => n,Set(${E}_VMCONTEXT=${HOTDESK_INFO(vmcontext,${E})})****
>
> same => n,Set(USER_LOCATION=${HOTDESK_USER_STATUS(${E})})****
>
> same => n,GotoIf($[${ODBCROWS} < 1]?not_logged_in)****
>
> same => n,Dial(SIP/${USER_LOCATION},20,wWU(answered^${E}))****
>
> same =>
>
n,ExecIf(${ISNULL(${E})}?NoOp(${HOTDESK_INFO(location,${E})}):ExecIf($[${GROUP_COUNT(${E}@activecalls
>
)}>1]?Set(DEVICE_STATE(Custom:${E})=INUSE):Set(DEVICE_STATE(Custom:${E})=NOT_INUSE)))
> ****
>
> same => n,Set(GROUP(activecalls)=${NULL})****
>
> same => n,Voicemail(${E}@${${E}_VMCONTEXT},b)****
>
> same => n,Hangup()****
>
> same => n(not_logged_in),Set(LOGGED_OFF=1)****
>
> same => n,Voicemail(${E}@${${E}_VMCONTEXT},u)****
>
> same => n,Hangup()****
>
> ** **
>
> Any suggestions on other things to try?  Or is this a bug I should file?**
> **
>
> ** **
>
> ** **
>
> Thank you,****
>
> ** **
>
> Noah Engelberth****
>
> MetaLINK Technologies****
>
> ** **
>
> --
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On Wed, 30 May 2012 18:02:00 +0000
Noah Engelberth <Noah at directlinkcomputers.com> wrote:
> I have a hotdesking environment at my main office, and up until
> today, the GotoIf that jumps straight to voicemail if a user isn't
> log in was working just fine by label.  Today, I deployed DUNDi to a
> satellite office, and now the GotoIf isn't jumping to the right
> place.  If I replace the label with a priority number, it jumps
> correctly.  Alternatively, if I disable the switch statement for
> DUNDi, it jumps correctly.  But with the DUNDi switch in service and
> the named label to jump to, it gives me this error:
> 
> [May 30 13:57:24] WARNING[6654]: pbx.c:10747 pbx_parseable_goto:
> Priority 'not_logged_in' must be a number > 0, or valid label
What do you get when you run "dialplan show internal" on the Asterisk
CLI?  Does it show the not_logged_in label?

Have you looked at the CLI output when you reload?  There may be a
syntax error before your not_logged_in line...

Also, along the same vein, you might try moving the
[internal-privledged] context (with the switch/DUNDi line) to below the
[internal] one.


-- 

C. Chad Wallace, B.Sc.
The Lodging Company
http://www.lodgingcompany.com/
OpenPGP Public Key ID: 0x262208A0