Douglas Mortensen
2011-Nov-22 22:34 UTC
[asterisk-users] How to program a 100ms delay between the ringing of queued calls w/ ringall
Hello, Does anyone have any idea of how I can program a 100ms delay in between the ringing of 2 subsequent calls in a queue configured with a ringall strategy? In other words, our queue ringing strategy rings all queue agents with the first caller in line in the queue. We only permit 1 ringing call at a time, but it does ring to all phones. After an agent answers it, asterisk then rings through the 2nd caller in the queue to all phones/agents again (other than the "busy" agent who is on the phone with the 1st caller). I want to force a 100ms delay in between the time that the 1st call is answered, and the 2nd call starts ringing. Any suggestions of how I can do this? I assume I'll need to modify the asterisk dial plan, as I didn't see any queue parameters that would provide this feature for me. I do appreciate your help! Sincerely, - Doug Mortensen Network Consultant Impala Networks Inc CCNA, MCSA, Security+, A+ Linux+, Network+, Server+ . www.impalanetworks.com<http://www.impalanetworks.com> P: (505) 327-7300 F: (505) 327-7545 . -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111122/075643c5/attachment.htm>
Danny Nicholas
2011-Nov-22 22:41 UTC
[asterisk-users] How to program a 100ms delay between the ringing of queued calls w/ ringall
If you are using 1 Queue command, you're probably out of luck. If you are using 2 Queue commands, you can put a Wait(.1) between them. Can you post the dialplan snippet? From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Douglas Mortensen Sent: Tuesday, November 22, 2011 4:34 PM To: 'asterisk-users at lists.digium.com' Subject: [asterisk-users] How to program a 100ms delay between the ringing of queued calls w/ ringall Hello, Does anyone have any idea of how I can program a 100ms delay in between the ringing of 2 subsequent calls in a queue configured with a ringall strategy? In other words, our queue ringing strategy rings all queue agents with the first caller in line in the queue. We only permit 1 ringing call at a time, but it does ring to all phones. After an agent answers it, asterisk then rings through the 2nd caller in the queue to all phones/agents again (other than the "busy" agent who is on the phone with the 1st caller). I want to force a 100ms delay in between the time that the 1st call is answered, and the 2nd call starts ringing. Any suggestions of how I can do this? I assume I'll need to modify the asterisk dial plan, as I didn't see any queue parameters that would provide this feature for me. I do appreciate your help! Sincerely, - Doug Mortensen Network Consultant Impala Networks Inc CCNA, MCSA, Security+, A+ Linux+, Network+, Server+ . www.impalanetworks.com P: (505) 327-7300 F: (505) 327-7545 . -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111122/b5e57214/attachment.htm>
Scott Gifford
2011-Dec-05 13:56 UTC
[asterisk-users] How to program a 100ms delay between the ringing of queued calls w/ ringall
On Tue, Nov 22, 2011 at 5:34 PM, Douglas Mortensen <doug at impalanetworks.com>wrote:> Hello,**** > > ** ** > > Does anyone have any idea of how I can program a 100ms delay in between > the ringing of 2 subsequent calls in a queue configured with a ringall > strategy? >Does the "wrapuptime" queue option do what you want? http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf -----Scott. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111205/93b15d5e/attachment.htm>
Sammy Govind
2011-Dec-05 15:35 UTC
[asterisk-users] How to program a 100ms delay between the ringing of queued calls w/ ringall
Hi, I dont think that 2 Queue commands would help, also wrapup time is for an putting delay in an agent who just answered the call and hungup. I think for this purpose you may need to open up the source code for queue and put some delay in the relevant code. Regards, Sammy. On Mon, Dec 5, 2011 at 6:56 PM, Scott Gifford <sgifford at suspectclass.com>wrote:> On Tue, Nov 22, 2011 at 5:34 PM, Douglas Mortensen < > doug at impalanetworks.com> wrote: > >> Hello,**** >> >> ** ** >> >> Does anyone have any idea of how I can program a 100ms delay in between >> the ringing of 2 subsequent calls in a queue configured with a ringall >> strategy? >> > > Does the "wrapuptime" queue option do what you want? > > http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf > > > -----Scott. > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111205/ea58529f/attachment.htm>
Marco Mooijekind
2011-Dec-05 16:40 UTC
[asterisk-users] How to program a 100ms delay between the ringing of queued calls w/ ringall
Maybe local channels will do the trick? They allow you to schedule delays between subsequent devices ringing. Not sure whether they work as queue members.. Marco. Op 5 dec. 2011 16:35 schreef "Sammy Govind" <govoiper at gmail.com> het volgende:> Hi, > I dont think that 2 Queue commands would help, also wrapup time is for an > putting delay in an agent who just answered the call and hungup. I think > for this purpose you may need to open up the source code for queue and put > some delay in the relevant code. > > Regards, > Sammy. > > On Mon, Dec 5, 2011 at 6:56 PM, Scott Gifford <sgifford at suspectclass.com>wrote: > >> On Tue, Nov 22, 2011 at 5:34 PM, Douglas Mortensen < >> doug at impalanetworks.com> wrote: >> >>> Hello,**** >>> >>> ** ** >>> >>> Does anyone have any idea of how I can program a 100ms delay in between >>> the ringing of 2 subsequent calls in a queue configured with a ringall >>> strategy? >>> >> >> Does the "wrapuptime" queue option do what you want? >> >> http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf >> >> >> -----Scott. >> >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111205/821d49a8/attachment.htm>