asterisk users - May 2011 - When someone helps you, at least let them know if the problem is resolved or not

I'll keep this brief because I don't want to come across like any more
of an
a$$ than I absolutely have to, especially since I know I've blown my stack
before.....

Gentlemen (and Ladies, if you're out there),

If someone gives you advice on this list, and ESPECIALLY if they give you
advice offlist, have the courtesy to (AT THE LEAST) to let them know when/if
you get your question answered or your problem solved.

As many people point out, on community supported mailing lists and forums
around the world, these user lists are comprised of people who are giving
their time freely to help others learn about the software the list is about.
Sometimes those lists are about software that is quite useful in a
commercial setting, perhaps even very much in demand, like Asterisk. Now,
you should always appreciate when you get assistance from people on user
lists, but when you're asking for help on a list like this one, (where
I'd
say 80% of the participants on the list are professionals who earn their
living by selling their knowledge of how to install, configure, and maintain
a server application like Asterisk) it would be extremely appreciated if you
show some courtesy to the individual(s) who assisted you for free. I've had
several individuals contact me offlist (without being given permission
first, which is first and foremost bad form) and ask for my assistance with
configuring a feature, troubleshooting an issue, and once I got an email
that said something along the lines of:
"I saw a post on the list where you said you could accomplish *
insertNiftyFeatureThatDidNotPreviouslyExistHere*.... Tell me how to do it"
I'm sure many of you have been the recipient of more than your fair share of
emails offlist asking for help, and I'm sure a great number of you try to
offer assistance. What is bothering me is the fact there seems to be a new
trend forming, wherein I don't get a repsonse from the person I tried to
help, even when I can feel confident in saying that I know I gave them the
piece of information they needed in order to answer their question and
accomplish the goal of making Asterisk perform the way they wanted.....

Has anyone else noticed this trend?

Those of you who are making the requests, is there a reason why you don't
feel the need to be courteous and at least say, "Hey that advice worked,
everything's working now"?

Next time you ask for help, especially when it's offlist (and even MORE SO
when you're contacting someone you weren't invited to contact offlist),
I
want you to remember that the person you're contacting usually gets paid for
their time as an Asterisk professional, and that they're helping you for
free. Hell, if you want to get down to brass tacks about it, thatr person
who is taking the time to try and help you is increasing his or her own
professional competition......


that's all...nothing super rude, but I had to get that one out there.... I
get annoyed when I answer about 12-13 questions (all in separate emails,
mind you) from someone, and then I never get even find out if I was
successful in helping them
-- 
Sherwood McGowan
Telecommunications and VOIP Consultant
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+1 I agree with all of this.

Just wanted to add that there's another good reason for not contacting
people off-list and that is when you do so you leave no record of your
conversation that others can use in future to solve the same problem.

You can learn a lot just by reading the archives.

Nic.

From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces
at lists.digium.com] On Behalf Of Sherwood McGowan
Sent: 10 May 2011 21:24
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] When someone helps you, at least let them know if the
problem is resolved or not

I'll keep this brief because I don't want to come across like any more
of an a$$ than I absolutely have to, especially since I know I've blown my
stack before.....

Gentlemen (and Ladies, if you're out there),

If someone gives you advice on this list, and ESPECIALLY if they give you advice
offlist, have the courtesy to (AT THE LEAST) to let them know when/if you get
your question answered or your problem solved.

As many people point out, on community supported mailing lists and forums around
the world, these user lists are comprised of people who are giving their time
freely to help others learn about the software the list is about. Sometimes
those lists are about software that is quite useful in a commercial setting,
perhaps even very much in demand, like Asterisk. Now, you should always
appreciate when you get assistance from people on user lists, but when
you're asking for help on a list like this one, (where I'd say 80% of
the participants on the list are professionals who earn their living by selling
their knowledge of how to install, configure, and maintain a server application
like Asterisk) it would be extremely appreciated if you show some courtesy to
the individual(s) who assisted you for free. I've had several individuals
contact me offlist (without being given permission first, which is first and
foremost bad form) and ask for my assistance with configuring a feature,
troubleshooting an issue, and once I got an email that said something along the
lines of:
"I saw a post on the list where you said you could accomplish
insertNiftyFeatureThatDidNotPreviouslyExistHere.... Tell me how to do it"
I'm sure many of you have been the recipient of more than your fair share of
emails offlist asking for help, and I'm sure a great number of you try to
offer assistance. What is bothering me is the fact there seems to be a new trend
forming, wherein I don't get a repsonse from the person I tried to help,
even when I can feel confident in saying that I know I gave them the piece of
information they needed in order to answer their question and accomplish the
goal of making Asterisk perform the way they wanted.....

Has anyone else noticed this trend?

Those of you who are making the requests, is there a reason why you don't
feel the need to be courteous and at least say, "Hey that advice worked,
everything's working now"?

Next time you ask for help, especially when it's offlist (and even MORE SO
when you're contacting someone you weren't invited to contact offlist),
I want you to remember that the person you're contacting usually gets paid
for their time as an Asterisk professional, and that they're helping you for
free. Hell, if you want to get down to brass tacks about it, thatr person who is
taking the time to try and help you is increasing his or her own professional
competition......


that's all...nothing super rude, but I had to get that one out there.... I
get annoyed when I answer about 12-13 questions (all in separate emails, mind
you) from someone, and then I never get even find out if I was successful in
helping them
--
Sherwood McGowan
Telecommunications and VOIP Consultant
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On Tue, May 10, 2011 at 5:38 PM, Nic Colledge <nic at njcolledge.net>
wrote:
>  +1 I agree with all of this.
>
>
>
> Just wanted to add that there?s another good reason for not contacting
> people off-list and that is when you do so you leave no record of your
> conversation that others can use in future to solve the same problem.
>
>
>
> You can learn a lot just by reading the archives.
>
>
>
> Nic.
>
>
Very good point Nic! Oh and thanks for the +1...Usually when I get on a
rant, I piss everyone off ;-)

-- 
Sherwood McGowan
Telecommunications and VOIP Consultant
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Wow! How self-promoting was that post?

As for a simple 'that worked' post - as others have already pointed out
before you, it's not for self-gratification - it's to help anyone else
who has the same/similar problem.  I used the list archives quite a lot
in my early days - and having the last post in a thread say 'try this,
this or this' and no comeback is a pain.  A simple 'option 2 worked for
me' post at then end would make everything a lot simpler (and beat those
deadlines you talked about).

As for 'off-list' mailing - please do NOT do it without
asking/permission as most people get enough e-mails as it is (from
paying customers).

Thanks all and have a nice day!


 
 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve
Totaro
Sent: 11 May 2011 05:47
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] When someone helps you, at least let them
know if the problem is resolved or not




On Tue, May 10, 2011 at 8:30 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:



		+1 from me too.  The other thing is that when you answer
to say the problem has been solved this goes into the archives meaning
that people can use Google to answer their own questions rather than
having to even ask the list.
		
		There have been times when I've searched for a solution
to a problem, found like 10 answers, and nobody has said whether they
work or not so you have to try all of them.
		
		-- 
		Cheers,
		
		Matt Riddell
		


	Believe me mate, I feel you, on that note. Not only because of
my time when I was asking more questions than I was answering, but also
from the standpoint of wishing the answers were a little more prevalent
for the searching party to find so that I didn't see soooo many repeats
on the list ;-) 
	
	Cheers guys! 

	-- 
	Sherwood McGowan
	Telecommunications and VOIP Consultant
	
	


-1

Since I was the number 1 poster on this list a couple of years ago, I
think I can speak with some authority.

I just assume that if that person does not ask any more questions, that
they have either solved the problem on their own, or I helped them by
giving the answer or steering them to it.  

I don't need a public or private "Thank You"  When I was posting
all the
time, I figured the ratio of "Thank you" emails to silence to be about
20 to 1, maybe as high as 50 to 1.

People are busy, under a deadline or whatever,  I offer help and do not
expect anything in return, not even a thank you.  Probably because I
have and will be one of those people, although my questions are usually
a little over the top for the list or can be pointed to something in
bugtracker, I have asked many questions when I was stuck and under an
all nighter deadline.

I would like to thank anyone out there that has helped me over the many,
many years dealing with Asterisk and VoIP.  It is a blanket thank you
for all times I simply moved onto then next hurdle to get my
deliverables out on time and working properly and neglected to post a
thank you.

Before there was any documentation, voip-info  amd this list was my
savior.  The volume of traffic has fallen to almost nothing over the
last year or two.

I wonder if Digium could post totals as it did when I was shocked to
find my name as the #1 poster.  It would be cool to see who is the #1
poster now, but I am more interested in what I perceive to be a huge
fall off of posting.

It could be my email server, since I was getting notices from the list
about excessive email bounces and removing me if I did not click a link.
That seems to have stopped, and I don't think it was on my side.

Back to getting credit or a thank you.

What I have received by answering questions or helping to troubleshoot
is worth way more than a thank you.  I get some name recognition, paid
work, large call centers, Sr Positions in high profile jobs.  Enough to
make a nice living, whether I am independent or in a salaried position.
Asterisk has literally taken me all over the world.  My last trip was to
Iraq, but I have been to Senegal, Sierra Leone, Guinea, Ghana, Liberia
to help rebuild the infrastructure for USAID. 

I don't really do job searches,  I am usually offered a job or project
and approached by the client.

For the Dept of State, I set up prepaid call centers to answer questions
and getting a reservation at the various Embassies about obtaining a
visa to come to the US.  It is called the US visa Information Service 

For DoD/Dos, I cannot really say much except I can say is that I am
probably one of the few Asterisk people that were issued a Glock and M4,
bullet proof vests, armored cars, and a PSD team..  How many VoIP guys
were taking ak47 rounds while I was on top of the Iraqi Government
building, setting up the Motorola Canopy system.  Luckily the AK is no
sniper rifle by an means.  I was in  IZ and the shooter was in the
redzone.

I don't need thank yous, although they are nice.  I truly have never
expected anything when offering help or ideas.

I do see why someone "should" be thanked, even if for nothing more
than
trying to help, and certainly a resolution to the problem for the
archives, but I am not holding my breath.  

Additionally, having multiple possible answers is not a bad thing.  A
similar symptom could be caused by many different things.  Having
several different answers is a great help to me.

At least there are many possible answers to try.  Judging by who was
involved in any archived thread, I can usually pick the correct answer
the first time.

Thanks for listening to my perspective, 
Steve T




 If you have received this communication in error we would appreciate
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of this message, and any attachments, are the property of DataVox,
and are intended for the confidential use of the named recipient only.
If you are not the intended recipient, employee or agent responsible
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any dissemination, distribution or copying of this communication and
its attachments is strictly prohibited, and may be subject to civil or
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precaution to minimise this risk, neither company, nor the sender can
accept liability for any damage which you sustain as a result of viruses.
It is recommended that you should carry out your own virus checks
before opening any attachments. 

Registered in England. No. 27459085.

Let's not get in to to pissing contest.  I am not new to this list (jfyi
- I am also a dCAp).  I do know who you are (and couldn't care less
anymore).  I, also, have paying customers (but don't feel the need to
gloat about it in here).  I am not pretending to know you - as I don't
know you on a personal level (and don't wish to).
 
Sorry that you feel the need to fish for compliments - but you just
don't get them like that from me (besides which - you have no bait!).
 
You carry on doing what you do - and I'll carry on doing what I do
(without braodcasting it to the community).
 
Oh, and pleae don't trip over your ego on the way out.
 
Have a nice day!
 


 If you have received this communication in error we would appreciate
you advising us either by telephone or return of e-mail. The contents
of this message, and any attachments, are the property of DataVox,
and are intended for the confidential use of the named recipient only.
If you are not the intended recipient, employee or agent responsible
for delivery of this message to the intended recipient, take note that
any dissemination, distribution or copying of this communication and
its attachments is strictly prohibited, and may be subject to civil or
criminal action for which you may be liable.
Every effort has been made to ensure that this e-mail or any attachments
are free from viruses. While the company has taken every reasonable
precaution to minimise this risk, neither company, nor the sender can
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It is recommended that you should carry out your own virus checks
before opening any attachments. 

Registered in England. No. 27459085.


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Alex, thanks for the laugh.

I have a wireless keyboard and the batteries are dying.  I have been lazy
and not picked up some AAAs.

I have been using spell check to help.  At least the wrong word was spelled
correctly, lol.

Or he is not really reading what I wrote which was along the same lines as
everyone else, but nobody has to post their solutions, it would be nice, but
it is a moot point.

As far as deadlines and taking a little extra time to send solved, yeah, in
a war zone, it could get you killed.

Thanks,
Steve Totaro

On Wed, May 11, 2011 at 9:32 AM, Alex Balashov <abalashov at
evaristesys.com>wrote:
> On 05/11/2011 09:29 AM, Steve Totaro wrote:
>
>  You must have a reading compression problem.
>>
>
> I would love to bzip2 or gzip the reading process.
>
> --
> Alex Balashov - Principal
> Evariste Systems LLC
> 260 Peachtree Street NW
> Suite 2200
> Atlanta, GA 30303
> Tel: +1-678-954-0670
> Fax: +1-404-961-1892
> Web: http://www.evaristesys.com/
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>              http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>  http://lists.digium.com/mailman/listinfo/asterisk-users
>
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Snore...
 
Now move along please...

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve
Totaro
Sent: 11 May 2011 14:39
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] When someone helps you, at least let them
know if the problem is resolved or not


Alex, thanks for the laugh.

I have a wireless keyboard and the batteries are dying.  I have been
lazy and not picked up some AAAs.

I have been using spell check to help.  At least the wrong word was
spelled correctly, lol.

Or he is not really reading what I wrote which was along the same lines
as everyone else, but nobody has to post their solutions, it would be
nice, but it is a moot point.

As far as deadlines and taking a little extra time to send solved, yeah,
in a war zone, it could get you killed.

Thanks,
Steve Totaro


On Wed, May 11, 2011 at 9:32 AM, Alex Balashov
<abalashov at evaristesys.com> wrote:


	On 05/11/2011 09:29 AM, Steve Totaro wrote:
	
	

		You must have a reading compression problem.
		


	I would love to bzip2 or gzip the reading process.
	
	-- 
	Alex Balashov - Principal
	Evariste Systems LLC
	260 Peachtree Street NW
	Suite 2200
	Atlanta, GA 30303
	Tel: +1-678-954-0670
	Fax: +1-404-961-1892
	Web: http://www.evaristesys.com/ 


	--
	
_____________________________________________________________________
	-- Bandwidth and Colocation Provided by
http://www.api-digital.com --
	New to Asterisk? Join us for a live introductory webinar every
Thurs:
	             http://www.asterisk.org/hello
	
	asterisk-users mailing list
	To UNSUBSCRIBE or update options visit:
	 http://lists.digium.com/mailman/listinfo/asterisk-users
	




 If you have received this communication in error we would appreciate
you advising us either by telephone or return of e-mail. The contents
of this message, and any attachments, are the property of DataVox,
and are intended for the confidential use of the named recipient only.
If you are not the intended recipient, employee or agent responsible
for delivery of this message to the intended recipient, take note that
any dissemination, distribution or copying of this communication and
its attachments is strictly prohibited, and may be subject to civil or
criminal action for which you may be liable.
Every effort has been made to ensure that this e-mail or any attachments
are free from viruses. While the company has taken every reasonable
precaution to minimise this risk, neither company, nor the sender can
accept liability for any damage which you sustain as a result of viruses.
It is recommended that you should carry out your own virus checks
before opening any attachments. 

Registered in England. No. 27459085.


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I think he does have a very lossy reading compression problem though.  It
actually works both ways.

On Wed, May 11, 2011 at 9:32 AM, Alex Balashov <abalashov at
evaristesys.com>wrote:
> On 05/11/2011 09:29 AM, Steve Totaro wrote:
>
>  You must have a reading compression problem.
>>
>
> I would love to bzip2 or gzip the reading process.
>
> --
> Alex Balashov - Principal
> Evariste Systems LLC
> 260 Peachtree Street NW
> Suite 2200
> Atlanta, GA 30303
> Tel: +1-678-954-0670
> Fax: +1-404-961-1892
> Web: http://www.evaristesys.com/
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>              http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>  http://lists.digium.com/mailman/listinfo/asterisk-users
>
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On 05/11/2011 08:39 AM, asterisk-users-request at lists.digium.com
wrote:
> Snore...
>
> Now move along please...
>
OK, but how about you respecting some basic mailing list etiquette and 
not quoting the entire thread in your posts so that those of us who wade 
through these messages as digests don't get carpal tunnel with the 
scroll wheel on the mouse sifting through your pissing match with 
another on this list.

Take it outside.  Your welcome.

Myles

Seems I have upset the God that is Steve Totaro!
 
You want an example?  OK - your last post.  Has nothing to do with the
thread (or our 'discussion') but yet you chose to post it as yet another
self pat-on-the-back!  I could produce a lot more - but you now bore me.
 
You know it must be so hard being so perfect Steve.  I so wish I was
you!
 
Have a really nice day :)

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve
Totaro
Sent: 11 May 2011 16:38
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] When someone helps you, at least let them
know if the problem is resolved or not


Yeah, I am not sure why dude went on the offensive.  Got emotional but
could not produce a single example of the name calling and insults he
was hurling at me.

Here is an email I received a very short time ago.  Sender and company's
name have been removed.  


| to Steve 
show details 9:15 AM (2 hours ago) 

	
steve,
I haven't been active in the * community for a while but ran across an
interesting project that I would like to pursue. [COMPANY] in
springfield needs a * admin part time and I could use the steady income
plus I would like to get my hands back into *...  I wanted to check with
you first because this is your neck of the woods...  do you have any
experience with them?

recently, I have been just lurking on the [asterisk-] lists. thanks for
supporting the [asterisk-] groups in a big way. 




On Wed, May 11, 2011 at 11:28 AM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:


	Wow...somehow this turned into a something so much darker than
the original intent....*sits back and watches the show*
	
	Thanks guys, that little mini bonfire made an otherwise boring
day into an entertaining Asterisk-Users version of WWE Raw.
	
	Cheers!  
	Sherwood McGowan
	
	
	--
	
_____________________________________________________________________
	-- Bandwidth and Colocation Provided by
http://www.api-digital.com --
	New to Asterisk? Join us for a live introductory webinar every
Thurs:
	              http://www.asterisk.org/hello
	
	asterisk-users mailing list
	To UNSUBSCRIBE or update options visit:
	  http://lists.digium.com/mailman/listinfo/asterisk-users
	




 If you have received this communication in error we would appreciate
you advising us either by telephone or return of e-mail. The contents
of this message, and any attachments, are the property of DataVox,
and are intended for the confidential use of the named recipient only.
If you are not the intended recipient, employee or agent responsible
for delivery of this message to the intended recipient, take note that
any dissemination, distribution or copying of this communication and
its attachments is strictly prohibited, and may be subject to civil or
criminal action for which you may be liable.
Every effort has been made to ensure that this e-mail or any attachments
are free from viruses. While the company has taken every reasonable
precaution to minimise this risk, neither company, nor the sender can
accept liability for any damage which you sustain as a result of viruses.
It is recommended that you should carry out your own virus checks
before opening any attachments. 

Registered in England. No. 27459085.


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[This is my last post in this thread - as I really CBA anymore!]
 
Wow! You really don't see it do you?  Fair enough.  I thought you were
just playing along with my 'ego baiting' game - but it seems I hit the
mother load of all ego's here.
 
Apologies to all 'watchers' - but this was intended as a bit of fun -
and I thought Steve was just playing along.  Seems I was wrong.
 
As a parting gesture though - I'll give you an example from your first
post in here (which reads more like a CV/resume than a post! [in fact,
they all do]):
 
"I was the number 1 poster on this list a couple of years ago"
"I don't really do job searches,  I am usually offered a job or project
and approached by the client."
"My last trip was to Iraq, but I have been to Senegal, Sierra Leone,
Guinea, Ghana, Liberia to help rebuild the infrastructure for USAID."
"For the Dept of State, I set up..."
"For DoD/Dos, I cannot really say much except..."
"How many VoIP guys were taking ak47 rounds while I was on top of the
Iraqi Government building..."
 
A bit further in to the thread:
"Would you say that I am a productive member of the list and go pretty
far out of my way to help people? Most of the time give useful info,
like the Outbound Caller ID thread?" [fish]
 
And again:
"I do not email people..." - then why did you just e-mail me off list?
 
Your last post:
"...because I own thousands of ounces of silver bullion..."
 
Everyone a winner [and not one relevant to the thread or the
discussion].
 
Anyway - truth does indeed hurt mate.  Grab yourself a Kleenex as I
throw you back in to the pond.
 
Goodbye.
 
________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve
Totaro
Sent: 11 May 2011 17:36
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] When someone helps you, at least let them
know if the problem is resolved or not


I am not upset in least, well I am but that's because I own thousands of
ounces of silver bullion and I am watching in get pummeled again.  Good
thing I bought the bulk of it when it was only $12 an ounce.

http://www.kitco.com/charts/livesilver.html

You are an angry person and it is sad.  

It is also sad that the example I requested earlier is something posted
later.  The only reason for that is because you had nothing to back up
any of your rage.

Seek help, please.  If you feel like you want to hurt yourself or
others, have yourself committed right away.  I am serious.  If you are
voluntary, you can leave when you want.

Thanks,
Steve Totaro


On Wed, May 11, 2011 at 12:13 PM, Andrew Thomas <andy at datavox.co.uk>
wrote:


	Seems I have upset the God that is Steve Totaro!
	 
	You want an example?  OK - your last post.  Has nothing to do
with the thread (or our 'discussion') but yet you chose to post it as
yet another self pat-on-the-back!  I could produce a lot more - but you
now bore me.
	 
	You know it must be so hard being so perfect Steve.  I so wish I
was you!
	 
	Have a really nice day :)

________________________________

	
	From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steve
Totaro
	
	Sent: 11 May 2011 16:38 

	To: Asterisk Users Mailing List - Non-Commercial Discussion
	Subject: Re: [asterisk-users] When someone helps you, at least
let them know if the problem is resolved or not
	

	Yeah, I am not sure why dude went on the offensive.  Got
emotional but could not produce a single example of the name calling and
insults he was hurling at me.
	
	Here is an email I received a very short time ago.  Sender and
company's name have been removed.  
	
	
| to Steve 
show details 9:15 AM (2 hours ago) 

	
	steve,
	I haven't been active in the * community for a while but ran
across an interesting project that I would like to pursue. [COMPANY] in
springfield needs a * admin part time and I could use the steady income
plus I would like to get my hands back into *...  I wanted to check with
you first because this is your neck of the woods...  do you have any
experience with them?
	
	recently, I have been just lurking on the [asterisk-] lists.
thanks for supporting the [asterisk-] groups in a big way. 
	
	
	
	
	On Wed, May 11, 2011 at 11:28 AM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:
	

		Wow...somehow this turned into a something so much
darker than the original intent....*sits back and watches the show*
		
		Thanks guys, that little mini bonfire made an otherwise
boring day into an entertaining Asterisk-Users version of WWE Raw.
		
		Cheers!  
		Sherwood McGowan
		
		
		--
	
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On Tue, May 10, 2011 at 4:23 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:
> I'll keep this brief because I don't want to come across like any
more of an
> a$$ than I absolutely have to, especially since I know I've blown my
stack
> before.....
>
> Gentlemen (and Ladies, if you're out there),
>
> If someone gives you advice on this list, and ESPECIALLY if they give you
> advice offlist, have the courtesy to (AT THE LEAST) to let them know
when/if
> you get your question answered or your problem solved.
>
> As many people point out, on community supported mailing lists and forums
> around the world, these user lists are comprised of people who are giving
> their time freely to help others learn about the software the list is
about.
> Sometimes those lists are about software that is quite useful in a
> commercial setting, perhaps even very much in demand, like Asterisk. Now,
> you should always appreciate when you get assistance from people on user
> lists, but when you're asking for help on a list like this one, (where
I'd
> say 80% of the participants on the list are professionals who earn their
> living by selling their knowledge of how to install, configure, and
maintain
> a server application like Asterisk) it would be extremely appreciated if
you
> show some courtesy to the individual(s) who assisted you for free. I've
had
> several individuals contact me offlist (without being given permission
> first, which is first and foremost bad form) and ask for my assistance with
> configuring a feature, troubleshooting an issue, and once I got an email
> that said something along the lines of:
> "I saw a post on the list where you said you could accomplish
> insertNiftyFeatureThatDidNotPreviouslyExistHere.... Tell me how to do
it"
> I'm sure many of you have been the recipient of more than your fair
share of
> emails offlist asking for help, and I'm sure a great number of you try
to
> offer assistance. What is bothering me is the fact there seems to be a new
> trend forming, wherein I don't get a repsonse from the person I tried
to
> help, even when I can feel confident in saying that I know I gave them the
> piece of information they needed in order to answer their question and
> accomplish the goal of making Asterisk perform the way they wanted.....
>
> Has anyone else noticed this trend?
>
> Those of you who are making the requests, is there a reason why you
don't
> feel the need to be courteous and at least say, "Hey that advice
worked,
> everything's working now"?
>
> Next time you ask for help, especially when it's offlist (and even MORE
SO
> when you're contacting someone you weren't invited to contact
offlist), I
> want you to remember that the person you're contacting usually gets
paid for
> their time as an Asterisk professional, and that they're helping you
for
> free. Hell, if you want to get down to brass tacks about it, thatr person
> who is taking the time to try and help you is increasing his or her own
> professional competition......
>
>
> that's all...nothing super rude, but I had to get that one out
there.... I
> get annoyed when I answer about 12-13 questions (all in separate emails,
> mind you) from someone, and then I never get even find out if I was
> successful in helping them
> --
> Sherwood McGowan
> Telecommunications and VOIP Consultant
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
> ? ? ? ? ? ? ? http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> ? http://lists.digium.com/mailman/listinfo/asterisk-users
>

And why would you post a reply 5 days after my last post - and 4 days
after the threads last one?

Do you want to keep this thread going?

I suggest letting it die on it's own.

  _____  



-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matt
Riddell
Sent: 17 May 2011 02:05
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] When someone helps you, at least let them
know if the problem is resolved or not


Seriously guys.  Why would anyone other than the two of you need to read

this.  It's a personal conversation.  We all know who you both are and 
your achievements etc.

The longer the conversation goes on the more off topic it becomes :-)

-- 
Cheers,

Matt Riddell
_______________________________________________

http://www.venturevoip.com/news.php (Daily Asterisk News)
http://www.venturevoip.com/exchange.php (Full ITSP Solution)
http://www.venturevoip.com/cc.php (Call Centre Solutions)

-- _____________________________________________________________________
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 If you have received this communication in error we would appreciate
you advising us either by telephone or return of e-mail. The contents
of this message, and any attachments, are the property of DataVox,
and are intended for the confidential use of the named recipient only.
If you are not the intended recipient, employee or agent responsible
for delivery of this message to the intended recipient, take note that
any dissemination, distribution or copying of this communication and
its attachments is strictly prohibited, and may be subject to civil or
criminal action for which you may be liable.
Every effort has been made to ensure that this e-mail or any attachments
are free from viruses. While the company has taken every reasonable
precaution to minimise this risk, neither company, nor the sender can
accept liability for any damage which you sustain as a result of viruses.
It is recommended that you should carry out your own virus checks
before opening any attachments. 

Registered in England. No. 27459085.

Definitely, especially with a nice chianti and some fava beans...*slurping
sound*

On Wed, May 18, 2011 at 6:19 PM, Matt Riddell <lists at venturevoip.com>
wrote:
> On 17/05/11 5:24 PM, Sherwood McGowan wrote:
>
>> I like puppies....
>>
>
> Yeah, much more tasty than fully grown dogs :-P
>
>
> --
> Cheers,
>
> Matt Riddell
> _______________________________________________
>
> http://www.venturevoip.com/news.php (Daily Asterisk News)
> http://www.venturevoip.com/exchange.php (Full ITSP Solution)
> http://www.venturevoip.com/cc.php (Call Centre Solutions)
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>              http://www.asterisk.org/hello
>
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>


-- 
Sherwood McGowan
Telecommunications and VOIP Consultant
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On Wed, May 18, 2011 at 7:19 PM, Matt Riddell <lists at venturevoip.com>
wrote:
> On 17/05/11 5:24 PM, Sherwood McGowan wrote:
>>
>> I like puppies....
>
> Yeah, much more tasty than fully grown dogs :-P
>
> --
> Cheers,
>
> Matt Riddell
> _______________________________________________
>
> http://www.venturevoip.com/news.php (Daily Asterisk News)
> http://www.venturevoip.com/exchange.php (Full ITSP Solution)
> http://www.venturevoip.com/cc.php (Call Centre Solutions)
>
Yes, but the breeding cycle is too long.

Bunnies can be produced like clock work. One male several females and
a night of partying once a month (31 days usually).

http://www.wikihow.com/Raise-Rabbits-for-Food

This will greatly supplement the lack of puppies.

I am unsure of puppy fat, but rabbits are very low on fat, in fact,
you will starve if you just consume bunnies.

http://www.raising-rabbits.com/rabbit-starvation.html

Maybe feeding the puppies rabbit will create fat?

Thanks,
Steve T