asterisk users - May 2011 - Sangoma A400 background noise after a while

Dear folks,

We have recently installed A400D card with 12 FXO modules, the serer is HP
DL180 G6, cards works fine but after a while all the calls get an awful
noise, you can not get what each side says. The noise cleares as soon as we
restart wanrouter but not asterisk (i mean asterisk restart does not solve).
We previsouly confronted this situation with PRI cards but not analogs,
wanpipe version is 3.5.18 and zaptel 1.4.12 also tested with recent DAHDI
with out any help. ifconfig doesnt show any overruns or errors. Once earlier
we had the same problem and come to the conclusion to change the mainboard
but this time i got mad as i couldnt change a 3000$ HP server that easy.

Is there a way i could get if there is any problem of interrupts, when i
check interrupts i could not see any shared interrupts for Snagoma card.

Anyhelp would be highly appreciated.
--
MSH
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On Wed, May 4, 2011 at 1:01 PM, M Shokuie <senahrm at gmail.com> wrote:
> Dear folks,
>
> We have recently installed A400D card with 12 FXO modules, the serer is HP
> DL180 G6, cards works fine but after a while all the calls get an awful
> noise, you can not get what each side says. The noise cleares as soon as we
> restart wanrouter but not asterisk (i mean asterisk restart does not
solve).
> We previsouly confronted this situation with PRI cards but not analogs,
> wanpipe version is 3.5.18 and zaptel 1.4.12 also tested with recent DAHDI
> with out any help. ifconfig doesnt show any overruns or errors. Once
earlier
> we had the same problem and come to the conclusion to change the mainboard
> but this time i got mad as i couldnt change a 3000$ HP server that easy.
>
> Is there a way i could get if there is any problem of interrupts, when i
> check interrupts i could not see any shared interrupts for Snagoma card.
>
> Anyhelp would be highly appreciated.
> --
>
Hello M Shokuie,

This kind of troubleshooting is better addressed by Sangoma technical
support staff. You can send an email to techdesk at sangoma.com and you will be
taken care of.

Regards,

Moises Silva
Senior Software Engineer, Software Development Manager
Sangoma Technologies Inc. | 100 Renfrew Drive, Suite 100, Markham ON L3R 9R6
Canada
t. 1 905 474 1990 x128 | e. moy at sangoma.com
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Dear Mr.Shokei

Salam
as I heard, some HP servers are very sensitive, about the os, you must
install the os only from the included cd and smart drive.

best


On Mon, May 16, 2011 at 7:23 AM, Moises Silva <moises.silva at
gmail.com>wrote:
> On Wed, May 4, 2011 at 1:01 PM, M Shokuie <senahrm at gmail.com>
wrote:
>
>> Dear folks,
>>
>> We have recently installed A400D card with 12 FXO modules, the serer is
HP
>> DL180 G6, cards works fine but after a while all the calls get an awful
>> noise, you can not get what each side says. The noise cleares as soon
as we
>> restart wanrouter but not asterisk (i mean asterisk restart does not
solve).
>> We previsouly confronted this situation with PRI cards but not analogs,
>> wanpipe version is 3.5.18 and zaptel 1.4.12 also tested with recent
DAHDI
>> with out any help. ifconfig doesnt show any overruns or errors. Once
earlier
>> we had the same problem and come to the conclusion to change the
mainboard
>> but this time i got mad as i couldnt change a 3000$ HP server that
easy.
>>
>> Is there a way i could get if there is any problem of interrupts, when
i
>> check interrupts i could not see any shared interrupts for Snagoma
card.
>>
>> Anyhelp would be highly appreciated.
>> --
>>
>
> Hello M Shokuie,
>
> This kind of troubleshooting is better addressed by Sangoma technical
> support staff. You can send an email to techdesk at sangoma.com and you
will
> be taken care of.
>
> Regards,
>
> Moises Silva
> Senior Software Engineer, Software Development Manager
> Sangoma Technologies Inc. | 100 Renfrew Drive, Suite 100, Markham ON L3R
> 9R6 Canada
> t. 1 905 474 1990 x128 | e. moy at sangoma.com
>
>
>
> --
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-- 
Pezhman Lali
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