asterisk users - Apr 2011 - Warm Transfer in Asterisk

Is there a way do what is sometimes called a 3rd party transfer in
Asterisk.  That is; Call A comes in and is answered B.  B then places A
on hold and calls C.  After C answers, B&C chat for a moment, then B
brings A on line.  After making intro's B then drops off call.

 

Thanks,  

 

Jeff

NeturallySpeaking

 

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On Sat, Apr 23, 2011 at 8:56 AM, Jeff Johnson
<jjohnson at neturallyspeaking.com> wrote:
> Is there a way do what is sometimes called a 3rd party transfer in
> Asterisk.? That is; Call A comes in and is answered B.? B then places A on
> hold and calls C.? After C answers, B&C chat for a moment, then B
brings A
> on line.? After making intro?s B then drops off call.
>
Yes it is called an attended transfer. You can use the atxfr feature
code or most phones will have transfer capability built in. On Polycom
phones the transfer button defaults to attended transfer. There is a
separate blind transfer button as well.

Ryan