asterisk users - Jan 2011 - save the calls with asterisk

Hello All,



I have asterisk installed in our call center and i want to know how to do in
order to save all the calls (inbound and outbound) if there is any tool



Thanks in advance



Kind Regards.
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On 01/31/2011 12:51 PM, salaheddine elharit wrote:
> I have asterisk installed in our call center and i want to know how to
> do in order to save all the calls (inbound and outbound) if there is any
> tool
Yes, there is.

Tom

PS: Sorry, I couldn't resist!

On 01/31/2011 12:51 PM, salaheddine elharit wrote:
> I have asterisk installed in our call center and i want to know how to
> do in order to save all the calls (inbound and outbound) if there is any
> tool
OK, now to be somewhat more helpful, this is a common scenario. You 
should search for information on Call Monitoring and recording. 
Specifically, call queues have monitoring options that will likely fit 
your needs.

Are you running a GUI like FreePBX?

Tom