Teithi-Chen-Akira
2010-Nov-21 11:58 UTC
[asterisk-users] Please help me in configuring asterisk for the scenario
Hi All Please help me in configuring asterisk for the below scenario: I want to make calls to some mobile users then My query is simple, my agent attends an incoming call from Queue and I want my agent to play a recording and request the user to input 4 digit input from his keypad and that input be recorded somewhere. Now I want to know technically if thats possible or not with asterisk? If its possible than how? Regards, Abeer When Mobile user attends an incoming call from asterisk then I want to play a recorded voice and then I want to get four digit request by following voice instructions from the user mobile keypad and that input can be stored. I want to know technically whether this scenario is possible or not with asterisk? If it is possible then please let me know how? Regards, Akira My query is simple, my agent attends an incoming call from Queue and I want my agent to play a recording and request the user to input 4 digit input from his keypad and that input be recorded somewhere. Now I want to know technically if thats possible or not with asterisk? If its possible than how? Regards, Abeer My query is simple, my agent attends an incoming call from Queue and I want my agent to play a recording and request the user to input 4 digit input from his keypad and that input be recorded somewhere. Now I want to know technically if thats possible or not with asterisk? If its possible than how? Regards, Abeer -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20101121/88d9d5e1/attachment.htm
Teithi-Chen-Akira
2010-Nov-21 13:20 UTC
[asterisk-users] Please help me in configuring asterisk for the scenario
Hi All, When Mobile user attends an incoming call from asterisk then I want to play a recorded voice and then I want to get four digit request by following voice instructions from the user mobile keypad and that input can be stored. I want to know technically whether this scenario is possible or not with asterisk? If it is possible then please let me know how? Regards, Akira. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20101121/080ecb5c/attachment.htm
Steve Edwards
2010-Nov-21 14:13 UTC
[asterisk-users] Please help me in configuring asterisk for the scenario
On Sun, 21 Nov 2010, Teithi-Chen-Akira wrote:> When Mobile user?attends an incoming call?from asterisk?then I want?to > play a recorded voice? and then I want to get four digit request by > following voice instructions from the?user?mobile keypad and that input > can be?stored. ? I want to know technically?whether this scenario is > possible or not with asterisk? If it is?possible then please?let me know > how?This is a simple task -- after you have the tools :) Please read Asterisk: The Future of Telephony (http://downloads.oreilly.com/books/9780596510480.pdf) You will need to write a dialplan using the background (or playback), read, and mysql (or odbc) applications. Reading the book is the first step. -- Thanks in advance, ------------------------------------------------------------------------- Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000