asterisk users - Nov 2010 - FFA (Fax For Asterisk) tif file (size) problem

Hello,

We succeed to send faxes using FFA, when the files are converted to tif 
from PDF using gs, but it doesn't work with tif files we copy/upload 
directly from our PCs.

We saw in the manual that the size is important, since we got the error 
"FAX handle 0: failed to queue document 'filename.tif'", so we
set it to
1680x2285, but it's still rejected.

Is there a way to debug this further and fix it? We often have tif 
source files that we prefer to send, without converting to pdf and back 
to tif.

Thank you in advance,

Michael

Why not just use tiff2pdf ?

tiff2pdf input.tif -o output.pdf

 

William Stillwell

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Michael
> Sent: Friday, November 19, 2010 9:43 AM
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] FFA (Fax For Asterisk) tif file (size)
> problem
> 
> Hello,
> 
> We succeed to send faxes using FFA, when the files are converted to tif
> from PDF using gs, but it doesn't work with tif files we copy/upload
> directly from our PCs.
> 
> We saw in the manual that the size is important, since we got the error
> "FAX handle 0: failed to queue document 'filename.tif'",
so we set it
> to
> 1680x2285, but it's still rejected.
> 
> Is there a way to debug this further and fix it? We often have tif
> source files that we prefer to send, without converting to pdf and back
> to tif.
> 
> Thank you in advance,
> 
> Michael
> 
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>                http://www.asterisk.org/hello
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users

So tiff2pdf and then gs back to tif? I was hoping for a "cleaner"
method

-------- Original Message  --------
> Why not just use tiff2pdf ?
>
> tiff2pdf input.tif -o output.pdf
>
>
>
> William Stillwell
>

On Fri, Nov 19, 2010 at 9:42 AM, Michael <voip.question at gmail.com>
wrote:
> Hello,
>
> We succeed to send faxes using FFA, when the files are converted to tif
> from PDF using gs, but it doesn't work with tif files we copy/upload
> directly from our PCs.
>
> We saw in the manual that the size is important, since we got the error
> "FAX handle 0: failed to queue document 'filename.tif'",
so we set it to
> 1680x2285, but it's still rejected.
>
> Is there a way to debug this further and fix it? We often have tif
> source files that we prefer to send, without converting to pdf and back
> to tif.
>
> Thank you in advance,
>
> Michael
>
I don't know if this is the case or not, but check for differences
between the two tiff files.  I wonder if one is compressed and the
other is not?

-M