Hi list, This is not necessarily an asterisk issue, but a lot of you guys know way more then me, so I have a question: someone at my company sets his phone to forward calls to his cellphone, so someone calls our office, call is forwarded to his cell, and the callerID that shows up on his cell is of course our office number, because asterisk originates a new call to his cell and then bridges the two. so he told me, a partner of his, at his office does the same thing, and when he does it, the callerID shows up as coming from the initial caller, not from his office. so here's the schematic: customer -> our office ---callforward--> cellphone so should I call AT&T and ask them to unlock our callerID so I can set the outgoing callerID to the customer's number in my dialplan? or is there some other way to handle this? I appreciate any input, Thanks! -- Gerard Saraber Network Admin. Rarcoa, Inc (630) 654-2580 x199 (630) 654-3556 (fax) (630) 915-4122 (cell)
On Wed, 13 Oct 2010, Gerard wrote:> This is not necessarily an asterisk issue, but a lot of you guys know > way more then me, so I have a question: someone at my company sets his > phone to forward calls to his cellphone, so someone calls our office, > call is forwarded to his cell, and the callerID that shows up on his > cell is of course our office number, because asterisk originates a new > call to his cell and then bridges the two. so he told me, a partner of > his, at his office does the same thing, and when he does it, the > callerID shows up as coming from the initial caller, not from his > office. > > so here's the schematic: customer -> our office ---callforward--> > cellphone > > so should I call AT&T and ask them to unlock our callerID so I can set > the outgoing callerID to the customer's number in my dialplan? or is > there some other way to handle this?It depends on the technology and the carrier. A simple POTS line and you're out of luck. If you have a T1 (i.e. ISDN-PRI) and a co-operative carrier, it may just work or they may enable it if requested. You could always use a co-operative SIP carrier (like Vitelity). A penny or 2 per minute will keep your someone happy. -- Thanks in advance, ------------------------------------------------------------------------- Steve Edwards sedwards at sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000
-----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Gerard Sent: Wednesday, October 13, 2010 2:41 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] call forwarding callerID Hi list, This is not necessarily an asterisk issue, but a lot of you guys know way more then me, so I have a question: someone at my company sets his phone to forward calls to his cellphone, so someone calls our office, call is forwarded to his cell, and the callerID that shows up on his cell is of course our office number, because asterisk originates a new call to his cell and then bridges the two. so he told me, a partner of his, at his office does the same thing, and when he does it, the callerID shows up as coming from the initial caller, not from his office. so here's the schematic: customer -> our office ---callforward--> cellphone so should I call AT&T and ask them to unlock our callerID so I can set the outgoing callerID to the customer's number in my dialplan? or is there some other way to handle this? I appreciate any input, Thanks! -- Gerard Saraber Network Admin. Rarcoa, Inc (630) 654-2580 x199 (630) 654-3556 (fax) (630) 915-4122 (cell) I think FOLLOWME is going to "fix this for you"
On 10/13/10 14:52, Danny Nicholas wrote:> I think FOLLOWME is going to "fix this for you"Can you elaborate please? is this a feature from our carrier? or something that will be built into asterisk? sounds like a useful fix :) -- Gerard Saraber Network Admin. Rarcoa, Inc (630) 654-2580 x199 (630) 654-3556 (fax) (630) 915-4122 (cell)