Hello, I've been looking for this on voip-info and this list threads, and I am guessing I am not looking right. What I need is the way to capture (and write to DB) the information on who 'picked' or 'received' the incoming call. Here is the example of .rb file that is called from extensions.conf: private def lokal call_log_id = nil begin call_log_id = call_log() $agi.answer $agi.exec('WAIT', '2') local_channels get_locals() dial_params local_channels.join('&') dial_params << "||m(moh-0900-#{@moh_id})" if moh_available?() 1.times do r $agi.exec('DIAL', dial_params) r $agi.get_variable('DIALSTATUS') retry if r.message.include?('BUSY') end ensure call_log(call_log_id) unless call_log_id.nil? end end private def get_locals local_channels = @locals.map { |x| 'Sip/operator1&Zap/' + x.strip } # FIX - ovaj raise treba da prijavi nedefinisane lokale za servis a ne za telefon raise "Nisu definisani lokalni kanali u settings za telephone_id = #{@settings_row['telephone_id']}" if local_channels.empty? local_channels end As you see the call can be picked either by the Zap channels in locals of SIP/operator user. Now i Need to know here: $my.select_db('tvr2') $my.query("UPDATE call_log SET endtime = NOW(), local=#SOMETHINGHERE# WHERE id = #{call_log_id}") raise 'Cant write from log: call_log_id = #{call_log_id}' if $my.affected_rows() != 1 if place of #SOMETHINGHERE# - where the call was transferred (from the part above). Anyone?> -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100726/18f1920a/attachment.htm