Hi Richard, Reference your query, Vestec provides free installation support for its speech recognition engine. As stated on our website at http://www.vestec.com/support_overview in order to post a tech support request, you first need to send an email to support at vestec.com You will then receive an automated response to open a (free-of-charge) account with us and post your query on our tech support forum. A customer service representative will then respond to your query within 24-48 hours. Please note that Vestec tech support forum is NOT visible to the public; without an account with Vestec, you cannot access it. That is why you have not been able to Google it. Moreover, once you have opened an account with Vestec and posted your tech support query, only you will be able to see the communication between yourself and Vestec tech support, thereby assuring you of privacy as well as a personalized log. Hope this helps. We are looking forward to seeing you on Vestec tech support forum. Best regards, -Kashif Kashif Kahn VP, Business Development Vestec, Inc. Waterloo, ON Canada phone: (519) 885-7615 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100626/2e9578e6/attachment.htm