Steve Totaro
2010-Jun-16 02:07 UTC
[asterisk-users] Fwd: [INSTALL #RKZ-745226]: Digium Support Survey, Partial Faxes
The last time Digium gets a dime from me. ---------- Forwarded message ---------- From: Steve Totaro <stotaro at totarotechnologies.com> Date: Fri, Jun 11, 2010 at 3:44 PM Subject: Re: [INSTALL #RKZ-745226]: Digium Support Survey, Partial Faxes To: support at digium.com Lets start with the stats first, this should be an easy one. The numbers below are from just today. How does it make sense? How can I create a report to give to the CTO without making up numbers? Connected to Asterisk 1.6.2.6 currently running on voipgw01 (pid = 2735) Verbosity is at least 3 voipgw01*CLI> fax show stats voipgw01*CLI> FAX Statistics: --------------- Current Sessions : 1 Transmit Attempts : 0 Receive Attempts : 25 Completed FAXes : 24 Failed FAXes : 5 voipgw01*CLI> Digium G.711 Licensed Channels : 4 Max Concurrent : 0 Success : 0 Switched to T.38 : 0 Canceled : 0 No FAX : 0 Partial : 0 Negotiation Failed : 0 Train Failure : 0 Protocol Error : 0 IO Partial : 0 IO Fail : 0 Digium T.38 Licensed Channels : 4 Max Concurrent : 3 Success : 16 Canceled : 0 No FAX : 0 Partial : 2 Negotiation Failed : 0 Train Failure : 2 Protocol Error : 4 IO Partial : 0 IO Fail : 0 Thanks, Steve T On Fri, Jun 11, 2010 at 2:54 PM, Digium Install Support <support at digium.com>wrote:> > > Hello, > > > I would be glad to continue troubleshooting this issue with you. Could you > please provide the fax debug output for a failed, and a successful fax? > > > > Regards, > > Derek Peloquin > Digium, Inc. | Support Technician 2 > dCAP ? Digium Certified Asterisk Professional > 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA > support: +1 256-428-6161 > local: +1 256-428-6000 > toll free: +1 877-DIGIUM1 (344-4861) > fax: +1 256-864-0464 > Check us out at: www.digium.com & www.asterisk.org > > Ticket Details > ==================> Ticket ID: RKZ-745226 > >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100615/64b0ae2d/attachment.htm