asterisk users - Mar 2010 - Unable to login to voicemail with Ekiga

Hello,

Asterisk 1.4.26.2, FreeBSD 8.0-RELEASE

We have a very simple setup, using SIP softphones and a simple diaplan
as follows in the examples below. When I dial the 700 extension it
asks me for the extension and password, and it always says "login
incorrect". The mail system send the email ok and Ekiga shows that I
have vaoicemail, so the only thing that is failing is the actual login
to the mailbox. I have searched many threads, and most if not all,
talk abot the dtmf setiings, but both Ekiga and Asterisk are
configured for rfc2833. Here is what I get in the console:

[Mar 30 10:30:23] WARNING[1790]: app_voicemail.c:7236 vm_authenticate:
Couldn't read username

Thanks beforehand!
Alejandro Imass


sip.conf

[101]
username=101
type=friend
secret=xxxxxx
qualify=yes
nat=no
host=dynamic
canreinvite=no
context=home
mailbox=101 at home
dtmfmode=rfc2833

extensions.conf

[home]

...snip...

;internal sip extensions
exten => 101,1,Dial(SIP/101,15)
exten => 101,2,Voicemail(101 at home)

...snip...

;voice mail
exten => 700,1,VoiceMailMain()

...snip...

voicemail.conf

[home]
101 => 7777,User Name,user at domain

The message "Couldn't read user name" means it is not receiving
the DTMF. Do
you have an IVR to verify that your system is receiving the DTMF? If not,
setup one, call into it and send Dtmf to it and see if it responds at all.
If it doesn't, somewhere DTMF settings need to be adjusted.

Zeeshan A Zakaria

--
Sent from my Android phone with K-9 Mail.

On 2010-03-31 9:15 AM, "Alejandro Imass" <ait at p2ee.org>
wrote:

Hello,

Asterisk 1.4.26.2, FreeBSD 8.0-RELEASE

We have a very simple setup, using SIP softphones and a simple diaplan
as follows in the examples below. When I dial the 700 extension it
asks me for the extension and password, and it always says "login
incorrect". The mail system send the email ok and Ekiga shows that I
have vaoicemail, so the only thing that is failing is the actual login
to the mailbox. I have searched many threads, and most if not all,
talk abot the dtmf setiings, but both Ekiga and Asterisk are
configured for rfc2833. Here is what I get in the console:

[Mar 30 10:30:23] WARNING[1790]: app_voicemail.c:7236 vm_authenticate:
Couldn't read username

Thanks beforehand!
Alejandro Imass


sip.conf

[101]
username=101
type=friend
secret=xxxxxx
qualify=yes
nat=no
host=dynamic
canreinvite=no
context=home
mailbox=101 at home
dtmfmode=rfc2833

extensions.conf

[home]

...snip...

;internal sip extensions
exten => 101,1,Dial(SIP/101,15)
exten => 101,2,Voicemail(101 at home)

...snip...

;voice mail
exten => 700,1,VoiceMailMain()

...snip...

voicemail.conf

[home]
101 => 7777,User Name,user at domain

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