asterisk users - Feb 2010 - Followme broken

Hi,

we are running Asterisk 1.6.1.14 and have a issue that when we use followme the
call is correctly placed to the mobile phone, the mobile rings, but when
answered we do not hear the normal followme introduction message.  If we press 1
to accept there is just silence.  Has anybody else seen this issue before ?

-- 
Thanks, Phil

----- "--[ UxBoD ]--" <uxbod at splatnix.net> wrote:
> Hi,
> 
> we are running Asterisk 1.6.1.14 and have a issue that when we use
> followme the call is correctly placed to the mobile phone, the mobile
> rings, but when answered we do not hear the normal followme
> introduction message.  If we press 1 to accept there is just silence. 
> Has anybody else seen this issue before ?
> 
Ran a tcpdump against the session this morning and all SIP packets look fine. 
If I phone the mobile without using followme, so go direct, all is okay.  Any
ideas please ?

-- 
Thanks, Phil

----- "--[ UxBoD ]--" <uxbod at splatnix.net> wrote:
> ----- "--[ UxBoD ]--" <uxbod at splatnix.net> wrote:
> 
> > Hi,
> > 
> > we are running Asterisk 1.6.1.14 and have a issue that when we use
> > followme the call is correctly placed to the mobile phone, the
> mobile
> > rings, but when answered we do not hear the normal followme
> > introduction message.  If we press 1 to accept there is just
> silence. 
> > Has anybody else seen this issue before ?
> > 
> Ran a tcpdump against the session this morning and all SIP packets
> look fine.  If I phone the mobile without using followme, so go
> direct, all is okay.  Any ideas please ?
> 
Ran a full trace against the issue and I see that SIP is established between the
PBX and the mobile phone, but at that point no RTP packets are sent.  We are
using NAT but the firewall takes care of that and the session state.  I have
checked all the SIP packets and both the header and payload contains our public
IP.
-- 
Thanks, Phil