I setup another extension for the softphone and enable followme on
their main extension to ring both. For example 8678 is the main and
38678 is their softphone. For users with more phones I just keep going
up 48678. This makes it fairly seamless to the end user and easy
enough to remember when looking at the extension list.
Ryan
On Wed, Nov 25, 2009 at 11:58 AM, tom <tomabroad at gmail.com>
wrote:> hi,
>
> we are running a switchvox system, and i would like to know what the
> practice is for users who are working party in the main office and on some
> other days with their laptops either from home of on the road...
> right now i told them to unplugg the hardphone, coz having a softphone and
> the hardphone plugged at the same time doesnt work ....
>
> so:
> - two extensions for "each location" per user?
> - one extension which leads into a ringroup?
>
>
> so, what the best plan here?
>
> thx
>
>
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