Hi all, I'm running 1.6.2.0-rc6, and I'm running into a problem: sometimes the audio vanishes in the middle of listening to an IVR background prompt. This happens with both analog (Digium card) and IAX2 incoming calls. The prompts are stored in ulaw format (and the IAX2 calls use ulaw). The asterisk console claims that the IVR prompts are proceeding in the expected fashion, but I can't hear anything. The logs don't report anything interesting. Has anyone seen anything like this? Suggestions? - Mike
On Tue, Nov 24, 2009 at 11:47 AM, Dr. Michael J. Chudobiak <mjc at avtechpulse.com> wrote:> Hi all, > > I'm running 1.6.2.0-rc6, and I'm running into a problem: sometimes the > audio vanishes in the middle of listening to an IVR background prompt. > > This happens with both analog (Digium card) and IAX2 incoming calls. > > The prompts are stored in ulaw format (and the IAX2 calls use ulaw). > > The asterisk console claims that the IVR prompts are proceeding in the > expected fashion, but I can't hear anything. > > The logs don't report anything interesting. > > Has anyone seen anything like this? Suggestions?Are you playing with the system clock? I've seen cases where putting a clock backwards during a call causes problems with playback. The system seems to think the playback won't have completed until x seconds from the time when the playback began. Or something like that. dramatic ntp changes?
On 25/11/09 5:47 AM, Dr. Michael J. Chudobiak wrote:> Hi all, > > I'm running 1.6.2.0-rc6, and I'm running into a problem: sometimes the > audio vanishes in the middle of listening to an IVR background prompt. > > This happens with both analog (Digium card) and IAX2 incoming calls. > > The prompts are stored in ulaw format (and the IAX2 calls use ulaw). > > The asterisk console claims that the IVR prompts are proceeding in the > expected fashion, but I can't hear anything. > > The logs don't report anything interesting. > > Has anyone seen anything like this? Suggestions?Is the machine running a GUI? I.E. Gnome/KDE/XFCE etc -- Cheers, Matt Riddell Director _______________________________________________ http://www.venturevoip.com/news.php (Daily Asterisk News) http://www.venturevoip.com/st.php (SmoothTorque Predictive Dialer) http://www.venturevoip.com/c3.php (ConduIT3 PABX Systems)