asterisk users - Nov 2009 - Issue calling from WAN to LAN extension

Hi,

 

I have a weird issue that I hope someone can help me with. I have 2 test
computers and I've changed each the roles of each one with the same results.
I have one xlite client running across a VPN and another connecting directly
from the WAN via the external IP. The client connecting directly to the
external IP can call the client running across the VPN no problem. However,
the client running across the VPN cannot call the client connecting directly
via the external IP. 

 

When I try it comes back saying:

 

"The person at extension xyz is not available."

 

Does anyone have an idea why this is happening?

 

Thanks so much,

 

David Wathen
Data Structures 
Cell: 303-435-1107
Office: 720-222-1176
Email:  <mailto:david.wathen at opticatech.com>
david.wathen at data-structures.com

 

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Hi,

 

I hooked up a AASTRA 480i to the external IP from my home and I get the
exact same scene. I can call from it to any internal extension but it won't
receive a call. I also noticed that the Panel in FreePBX GUI doesn't show it
connected eventhough I can still call it from an internal extension. What
could the issue be?

 

David Wathen



 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of David Wathen
Sent: Wednesday, November 11, 2009 9:19 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Issue calling from WAN to LAN extension

 

Hi,

 

I have a weird issue that I hope someone can help me with. I have 2 test
computers and I've changed each the roles of each one with the same results.
I have one xlite client running across a VPN and another connecting directly
from the WAN via the external IP. The client connecting directly to the
external IP can call the client running across the VPN no problem. However,
the client running across the VPN cannot call the client connecting directly
via the external IP. 

 

When I try it comes back saying:

 

"The person at extension xyz is not available."

 

Does anyone have an idea why this is happening?

 

Thanks so much,

 

David Wathen
Data Structures 
Cell: 303-435-1107
Office: 720-222-1176
Email:  <mailto:david.wathen at opticatech.com>
david.wathen at data-structures.com

 

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