Gabriel Ortiz Lour
2009-Sep-26 23:07 UTC
[asterisk-users] Know for how long an agent is talking?
Hi, Is there a way to know for how long an agent is talking on the queue call? (without keeping a timer myself... just asking asterisk) thanks, Gabriel -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090926/25478e34/attachment.htm
On Sun, Sep 27, 2009 at 12:07 AM, Gabriel Ortiz Lour <ortiz.admin at gmail.com> wrote:> Hi, > > ? Is there a way to know for how long an agent is talking on the queue call? > ? (without keeping a timer myself... just asking asterisk) >Identify the channel at the CLI and then get its details via core show channel <channel-spec>. Asterisk will gladly give you lots of details regarding that channel, including the "channel uptime". Does this answer your question or did I misunderstood it ? -- exvito