asterisk users - Aug 2009 - Inquiry:Asterisk supporting hash (#) key

Dear All
Please be informed that we have an application for our subs to be able to
dial "#21" to reach IN services . Can you please let us know how we
can
support for this as it seems that the Asterisk does not support for the hash
"#" key as an valid extension to be dialed by the user ?
Regards
H.Motamedi
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