asterisk users - Mar 2009 - Asterisk 1.6.0.5 no MusicHold REFER

Hi List.

I have an IP Phone when I'm on a call and tightness in the Transfer button,
it opens a new channel for me to make a new connection. But the extension is
on hold is that mute the music without the wait. How should I proceed to
solve my problem. I'm using asterisk 1.6.0.5
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