asterisk users - Feb 2009 - Managing SIP hardphones call history

Hi,

I've been asked sometimes to tailor call history features embeded in SIP
hardphones.
For example, a cutomer wanted internal call to be taken out.
Another wanted calls to sorted according specific criteria.

1. Have you identified a phone offering the possibility to display as Call
History, an XML list produced on a distant web server ?
With this feature, you would simply have to tell the hardphone which query
to send and then, you would get a customized Call History.

2. Is there a standard a B2BUA could implement to tell a hardphone "Please,
don't add this call data into your call history" ?
I was thinking of some sort of "SIP Alert-Info" data or "200
Reason: Call
completed elsewhere".

Regards
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19 feb 2009 kl. 07.47 skrev Olivier:
> Hi,
>
> I've been asked sometimes to tailor call history features embeded in  
> SIP hardphones.
> For example, a cutomer wanted internal call to be taken out.
> Another wanted calls to sorted according specific criteria.
>
> 1. Have you identified a phone offering the possibility to display  
> as Call History, an XML list produced on a distant web server ?
> With this feature, you would simply have to tell the hardphone which  
> query to send and then, you would get a customized Call History.
>
> 2. Is there a standard a B2BUA could implement to tell a hardphone  
> "Please, don't add this call data into your call history" ?
> I was thinking of some sort of "SIP Alert-Info" data or "200
Reason:
> Call completed elsewhere".
That's an interesting privacy issue. No, I haven't seen that, but  
maybe people who are working more with the end-devices than
the core servers know...

/O

On Feb 18, 2009, at 10:47 PM, Olivier wrote:
> Hi,
>
> I've been asked sometimes to tailor call history features embeded in  
> SIP hardphones.
> For example, a cutomer wanted internal call to be taken out.
> Another wanted calls to sorted according specific criteria.
>
> 1. Have you identified a phone offering the possibility to display  
> as Call History, an XML list produced on a distant web server ?
> With this feature, you would simply have to tell the hardphone which  
> query to send and then, you would get a customized Call History.
>
The Cisco SPA962 and SPA525 support RSS feeds, you could do a call  
history RSS feed for each phone.

--
Eric Chamberlain, Founder
RF.com - http://RF.com/