Hi, I have 3 queues and they have the same weight. But one of the queues receives a lot of calls (much more than the other two) so people on that queue usually have to wait much more than the others. Is there a way to make asterisk determine the longest waiting call and give priority to that call, having the 3 queues (I know that if I had just one queue, this would be the natural behavior). Thanks, Jorge Santiago Alan?s Garza Innovaci?n y Desarrollo <mailto:jorge.alanis at blocknetworks.com.mx> jorge.alanis at blocknetworks.com.mx Tel: (81) 4444.4044 Cel: (811) 243-6570 <http://www.blocknetworks.com.mx/> www.blocknetworks.com.mx Av. L?zaro C?rdenas 4000, L-17 Col. Valle de las Brisas Monterrey, Nuevo Le?n, CP 64790 Tel: +52 (81) 4444 4044 Block Networks es una empresa certificada en ISO 9001:2000 "Design, development, and sales of enterprise software and technology." La informaci?n contenida en este mensaje y sus anexos es de car?cter privado y confidencial y para el uso exclusivo de la persona o instituci?n a la cual ha sido enviado y para otros autorizados para recibirlo, por lo que no podr? distribuirse sin la autorizaci?n expresa del remitente. Si usted no es el destinatario a quien este mensaje fue dirigido o si no es un empleado responsable del env?o de este mensaje al destinatario, se hace de su conocimiento que cualquier revisi?n, diseminaci?n, distribuci?n, copia u otro uso o acto realizado con base en o relacionado con el contenido de este mensaje y sus anexos est? estrictamente prohibida y puede ser ilegal. Asimismo, el presente mensaje no representa la manifestaci?n del consentimiento de ninguna de las partes, por lo que no genera derecho u obligaci?n alguna para ambas sino hasta que sus representantes legales as? lo manifiesten por escrito. Si usted ha recibido este comunicado y sus anexos por error, le solicitamos lo notifique inmediatamente al remitente respondiendo a este correo y borre el presente y sus anexos de su sistema sin conservar copia de los mismos. Gracias, Block Networks, S.A. de C.V. The information contained in this message and its attachments is private and confidential and is intended solely for the use of the individual or entity to whom it is addressed and others who are authorized to receive it; therefore, its distribution cannot be possible without authorization from the sender. If you are not the intended recipient or an employee responsible for delivering this message to the intended recipient, you are hereby notified that any revision, dissemination, distribution, copying or other use or action based upon or relative to the information contained in this message and its attachments is strictly prohibited and may be unlawful. You are also informed that the contents of this message shall not be considered as an agreement between the parties and shall not bind any of them until their attorneys decide to do so in writing. If you have received this message and its attachments by error, please immediately notify the sender by replying to this message and deleting it from your system without keeping a copy. Thank you. Block Networks, S.A. de C.V. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081015/a8cbb999/attachment-0001.htm