Hi to all, I have a project for Customer Relationship Management interfaced with asterisk, I need send the CallerID to my application (via http or tcp/ip), When the phone rings I need to launch a pop-up windows to the Call Center Agent to display customer info, do you know a framework/libraries to make this, if is possible a softphone embedded into html page for the same function. I need to choice one to suit it to my needs Thanks in advance. Ricardo Melendez -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081013/b555bfd0/attachment.htm
Tim Panton from Phone From Here was able to implement this functionality when he was at Mexuar so I would check with him. Regards, Dean Collins Cognation Pty Ltd dean at cognation.net <mailto:dean at cognation.net> +1-212-203-4357 Ph +61-2-9016-5642 (Sydney in-dial). ________________________________ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ricardo Melendez Sent: Monday, 13 October 2008 1:14 PM To: asterisk-users at lists.digium.com Subject: [asterisk-users] Softphone Framework or Libraries Hi to all, I have a project for Customer Relationship Management interfaced with asterisk, I need send the CallerID to my application (via http or tcp/ip), When the phone rings I need to launch a pop-up windows to the Call Center Agent to display customer info, do you know a framework/libraries to make this, if is possible a softphone embedded into html page for the same function. I need to choice one to suit it to my needs Thanks in advance. Ricardo Melendez -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20081013/5974dcea/attachment.htm
Ricardo Melendez wrote:> Hi to all, I have a project for Customer Relationship Management > interfaced with asterisk, I need send the CallerID to my application > (via http or tcp/ip), When the phone rings I need to launch a pop-up > windows to the Call Center Agent to display customer info, do you know a > framework/libraries to make this, if is possible a softphone embedded > into html page for the same function. > > > > I need to choice one to suit it to my needs > > > > Thanks in advance. > > > > > > Ricardo MelendezRicardo Try if outcall will do the job you need: http://outcall.sourceforge.net/ Senad www.bicomsystems.com
Yep, we can probably help you, if you are interested send an email to enquiry at phonefromhere.com and someone will get back to you to discuss it. Tim. On 13 Oct 2008, at 18:58, Dean Collins wrote:> Tim Panton from Phone From Here was able to implement this > functionality when he was at Mexuar so I would check with him. > > Regards, > Dean Collins > Cognation Pty Ltd > dean at cognation.net > +1-212-203-4357 Ph > +61-2-9016-5642 (Sydney in-dial). > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com > ] On Behalf Of Ricardo Melendez > Sent: Monday, 13 October 2008 1:14 PM > To: asterisk-users at lists.digium.com > Subject: [asterisk-users] Softphone Framework or Libraries > > Hi to all, I have a project for Customer Relationship Management > interfaced with asterisk, I need send the CallerID to my application > (via http or tcp/ip), When the phone rings I need to launch a pop-up > windows to the Call Center Agent to display customer info, do you > know a framework/libraries to make this, if is possible a softphone > embedded into html page for the same function. > > I need to choice one to suit it to my needs > > Thanks in advance. > > > Ricardo Melendez > > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users