asterisk users - Aug 2008 - Suddenly the voice become like robot (cutting), like sick man

Hi All;

My asterisk version is 1.4.19.2 and it contains one digium card of 2 fxs and 2
fxo ports, it was working great for more than one month without any problem.

Suddenly, any call will be done, then voice becoming like robot (or sick man),
it slow and cutting.

I restarted the machine, but it is the same !!!

I checked the RAM which is 1 GB and I found a lot of space.

Any advise what could be the problem?
Regards
Bilal

I'd run top on the server to see if the CPU utilization is going  
through the roof. If you use AGI, make sure there aren't any orphaned  
processes consuming resources.

If all else fails on the software side of things, I'd restart the  
server.


_____________________________

Darren Sessions
dmsessions at gmail.com
http://www.darrensessions.com
_____________________________





On Aug 21, 2008, at 4:03 PM, bilal ghayyad wrote:
> Hi All;
>
> My asterisk version is 1.4.19.2 and it contains one digium card of 2  
> fxs and 2 fxo ports, it was working great for more than one month  
> without any problem.
>
> Suddenly, any call will be done, then voice becoming like robot (or  
> sick man), it slow and cutting.
>
> I restarted the machine, but it is the same !!!
>
> I checked the RAM which is 1 GB and I found a lot of space.
>
> Any advise what could be the problem?
> Regards
> Bilal
>
>
>
>
>
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> AstriCon 2008 - September 22 - 25 Phoenix, Arizona
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Dear Darren;

You might be right because one day it happened with me and the situation was
same like this as following:

The status that the ping result is very good for all partied (Asterisk machine,
IP Phones on the Internet), and no problem in the processor utilization or RAM
or hard disk space.

Previously, we changed the DSL router and it worked fine !!

But what can I do on the Asterisk level to overcome the problem?

I already enabled the jitter on the IAX and SIP, but did not resolved. And I am
using the G729 codec and sometimes I use GSM.


Any advise for the robot voice with weak battery :) ?!

Regards
Bilal

--- On Thu, 8/21/08, Darren Sessions <dmsessions at gmail.com> wrote:
> From: Darren Sessions <dmsessions at gmail.com>
> Subject: Re: [asterisk-users] Suddenly the voice become like robot
(cutting), like sick man
> To: bilmar_gh at yahoo.com
> Date: Thursday, August 21, 2008, 9:47 PM
> I doubt recompiling is going to help you unless you've
> got a very  
> unstable system (hard drive going out or something), and
> then you've  
> got bigger things to worry about then anyways.
> 
> You should install (if you haven't already) the
> 'top' program. Top  
> gives you a nice set of system statistics and a list of
> processes.
> 
> If you're only having issues on the IP origination side
> of things, I  
> would start checking your bandwidth and latency on your
> network.
> 
> Is the originating end point on the Internet? or local?
> 
> 
> _____________________________
> 
> Darren Sessions
> dmsessions at gmail.com
> http://www.darrensessions.com
> _____________________________
> 
> 
> 
> 
> 
> On Aug 21, 2008, at 4:55 PM, bilal ghayyad wrote:
> 
> > Dear Darren;
> >
> > I discovered that calling from the Asterisk to the IP
> Phone  
> > Extension (like calling from mobile to digium and then
> enter the IP  
> > Phone extension, or calling from fxs to the IP Phone
> extension), it  
> > goes very good without any problem.
> >
> > But calling from the same IP Phone to another IP Phone
> or to any  
> > mobile (via fxo port) or to the fxs, it cause the
> problem (voice  
> > become very very bad, like robot with weak battery or
> sick man).
> >
> > Another way for the problem, if I called from another
> Asterisk PBX  
> > to our Asterisk PBX (that has the problem) and the
> call was via IAX,  
> > and I was need to reach to the IP Phone, then I hear
> the voice like  
> > robot with weak battery.
> >
> > So, the problem appear if the call originator was IP
> and not TDM.  
> > What could be the reason for the problem? No one did
> any change, I  
> > am sure, it suddenly become like this.
> >
> > Any help?
> > Regards
> > Bilal
> >
> >
> > --- On Thu, 8/21/08, Darren Sessions
> <dmsessions at gmail.com> wrote:
> >
> >> From: Darren Sessions <dmsessions at gmail.com>
> >> Subject: Re: [asterisk-users] Suddenly the voice
> become like robot  
> >> (cutting), like sick man
> >> To: bilmar_gh at yahoo.com, "Asterisk Users
> Mailing List - Non- 
> >> Commercial Discussion"
> <asterisk-users at lists.digium.com>
> >> Date: Thursday, August 21, 2008, 6:13 PM
> >> I'd run top on the server to see if the CPU
> utilization
> >> is going
> >> through the roof. If you use AGI, make sure there
> >> aren't any orphaned
> >> processes consuming resources.
> >>
> >> If all else fails on the software side of things,
> I'd
> >> restart the
> >> server.
> >>
> >>
> >> _____________________________
> >>
> >> Darren Sessions
> >> dmsessions at gmail.com
> >> http://www.darrensessions.com
> >> _____________________________
> >>
> >>
> >>
> >>
> >>
> >> On Aug 21, 2008, at 4:03 PM, bilal ghayyad wrote:
> >>
> >>> Hi All;
> >>>
> >>> My asterisk version is 1.4.19.2 and it
> contains one
> >> digium card of 2
> >>> fxs and 2 fxo ports, it was working great for
> more
> >> than one month
> >>> without any problem.
> >>>
> >>> Suddenly, any call will be done, then voice
> becoming
> >> like robot (or
> >>> sick man), it slow and cutting.
> >>>
> >>> I restarted the machine, but it is the same
> !!!
> >>>
> >>> I checked the RAM which is 1 GB and I found a
> lot of
> >> space.
> >>>
> >>> Any advise what could be the problem?
> >>> Regards
> >>> Bilal
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> _______________________________________________
> >>> -- Bandwidth and Colocation Provided by
> >> http://www.api-digital.com --
> >>>
> >>> AstriCon 2008 - September 22 - 25 Phoenix,
> Arizona
> >>> Register Now: http://www.astricon.net
> >>>
> >>> asterisk-users mailing list
> >>> To UNSUBSCRIBE or update options visit:
> >>>
> >>
> http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> >
> >

On Fri, Aug 22, 2008 at 5:14 AM, bilal ghayyad <bilmar_gh at yahoo.com>
wrote:
> Dear Darren;
>
> You might be right because one day it happened with me and the situation
was same like this as following:
>
> The status that the ping result is very good for all partied (Asterisk
machine, IP Phones on the Internet), and no problem in the processor utilization
or RAM or hard disk space.
>
> Previously, we changed the DSL router and it worked fine !!
>
> But what can I do on the Asterisk level to overcome the problem?
>
> I already enabled the jitter on the IAX and SIP, but did not resolved. And
I am using the G729 codec and sometimes I use GSM.
>
>
> Any advise for the robot voice with weak battery :) ?!
>
> Regards
> Bilal
>
Try getting rid of IAX2 and use all SIP.  This has fixed the issue you
describe more than once in my experience.

There are obviously many other things that can cause this, but IAX2 is
the first to go when I am troubleshooting and there is no glaring
reason why.

You can usually setup OpenVPN for ease, or port forwarding to get
around NAT issues.

Give it a go, and let us know.

Thanks,
Steve Totaro