asterisk users - Aug 2008 - Voicemail

Please, I need help.

I have problem witch voicemail.


    -- Starting simple switch on 'Zap/4-1'
[Aug 17 21:33:24] NOTICE[11864]: chan_zap.c:7093 ss_thread: Got event 18
(Ring Begin)...
[Aug 17 21:33:25] NOTICE[11864]: chan_zap.c:7093 ss_thread: Got event 2
(Ring/Answered)...
    -- Executing [s at Incoming:1] Answer("Zap/4-1", "") in
new stack
    -- Executing [s at Incoming:2] Dial("Zap/4-1",
"SIP/2002,20,tr") in new
stack
  == Using SIP RTP CoS mark 5
    -- Called 2002
    -- SIP/2002-08238d28 is ringing
    -- Nobody picked up in 20000 ms
    -- Executing [s at Incoming:3] VoiceMail("Zap/4-1", "s")
in new stack
[Aug 17 21:33:46] WARNING[11864]: app_voicemail.c:3061 leave_voicemail: No
entry in voicemail config file for 's'
    -- Executing [s at Incoming:4] Hangup("Zap/4-1", "") in
new stack
  == Spawn extension (Incoming, s, 4) exited non-zero on 'Zap/4-1'
    -- Hungup 'Zap/4-1'
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Miguel Otamendi schrieb:
> Please, I need help.
> 
> I have problem witch voicemail.
> 
> 
>     -- Starting simple switch on 'Zap/4-1'
> [Aug 17 21:33:24] NOTICE[11864]: chan_zap.c:7093 ss_thread: Got event 18
> (Ring Begin)...
> [Aug 17 21:33:25] NOTICE[11864]: chan_zap.c:7093 ss_thread: Got event 2
> (Ring/Answered)...
>     -- Executing [s at Incoming:1] Answer("Zap/4-1",
"") in new stack
>     -- Executing [s at Incoming:2] Dial("Zap/4-1",
"SIP/2002,20,tr") in new
> stack
>   == Using SIP RTP CoS mark 5
>     -- Called 2002
>     -- SIP/2002-08238d28 is ringing
>     -- Nobody picked up in 20000 ms
>     -- Executing [s at Incoming:3] VoiceMail("Zap/4-1",
"s") in new stack
> [Aug 17 21:33:46] WARNING[11864]: app_voicemail.c:3061 leave_voicemail: No
> entry in voicemail config file for 's'
>     -- Executing [s at Incoming:4] Hangup("Zap/4-1",
"") in new stack
>   == Spawn extension (Incoming, s, 4) exited non-zero on 'Zap/4-1'
>     -- Hungup 'Zap/4-1'
Try
	VoiceMail(2002);
instead of
	VoiceMail(${EXTEN});

As you can see you are at extension "s".

Gr??e,
Philipp Kempgen
-- 
http://www.das-asterisk-buch.de  -  http://www.the-asterisk-book.com
Amooma GmbH - Bachstr. 126 - 56566 Neuwied  ->  http://www.amooma.de
Gesch?ftsf?hrer: Stefan Wintermeyer, Handelsregister: Neuwied B14998

Am Dienstag, den 19.08.2008, 02:53 +0000 schrieb Miguel
Otamendi:
> Please, I need help.
> 
> I have problem witch voicemail.
> 
>     -- Executing [s at Incoming:3] VoiceMail("Zap/4-1",
"s") in new stack
> [Aug 17 21:33:46] WARNING[11864]: app_voicemail.c:3061
> leave_voicemail: No entry in voicemail config file for 's'
>     -- Executing [s at Incoming:4] Hangup("Zap/4-1",
"") in new stack
>   == Spawn extension (Incoming, s, 4) exited non-zero on 'Zap/4-1'
>     -- Hungup 'Zap/4-1'
Hi Miguel,

please see 
http://www.voip-info.org/tiki-index.php?page=Asterisk+cmd+VoiceMail
for details about the VoiceMail command.

What seems to happen in your setup is that the call runs into the "s"
extension, and then VoiceMail() is called. As you do not specify a
voicemail box number, "s" is taken as a box number, which is probably
not what you want.

Check extensions.conf and alter the VoiceMail command like
VoiceMail(1) instead of VoiceMail(), and define a mailbox number 1 in
voicemail.conf (or any number you like, of course).

You possibly can also define a mailbox number "s" in voicemail.conf,
but
that will run you into trouble if you want to listen to messages from
abroad, as "s" is hard to enter by DTMF touchpad ;-) Not sure if that
box "s" works at all though. The safe bet is to use numeric voicemail
box numbers.

Regards

Anselm
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