Hi all, Our users are complaining about beeps that happen in the middle of some calls. They are similar to the sound heard you are in a call and press any button in your phone. Please find bellow some examples of these beeps(the recordings are in Portuguese, but the beeps are easy to identify): http://www.katizak.locaweb.com.br/asterisk/beep.mp3 <http://www.katizak.locaweb.com.br/asterisk/beep.mp3> http://www.katizak.locaweb.com.br/asterisk/beep2.mp3 http://www.katizak.locaweb.com.br/asterisk/beep3.mp3 http://www.katizak.locaweb.com.br/asterisk/beep4.mp3 We are sure that our users are not pressing any button in the softphones during the conversations. Do you guys are able to identify where these beeps are coming from? Maybe an * functionality that we need to turn off... We are using Asterisk 1.4.21.2. Thanks. Felippe Silvestre -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080806/7f8fc74c/attachment.htm
maybe you are using the L option in Dial app to limit the conversation time. Check those channel variables (just a wild guess) *LIMIT_PLAYAUDIO_CALLER **LIMIT_PLAYAUDIO_CALLEE **LIMIT_TIMEOUT_FILE **LIMIT_CONNECT_FILE **LIMIT_WARNING_FILE * Felippe Silvestre wrote:> Hi all, > > Our users are complaining about beeps that happen in the middle of > some calls. They are similar to the sound heard you are in a call and > press any button in your phone. Please find bellow some examples of > these beeps(the recordings are in Portuguese, but the beeps are easy > to identify): > > http://www.katizak.locaweb.com.br/asterisk/beep.mp3 > http://www.katizak.locaweb.com.br/asterisk/beep2.mp3 > http://www.katizak.locaweb.com.br/asterisk/beep3.mp3 > http://www.katizak.locaweb.com.br/asterisk/beep4.mp3 > > We are sure that our users are not pressing any button in the > softphones during the conversations. > Do you guys are able to identify where these beeps are coming from? > Maybe an * functionality that we need to turn off... We are using > Asterisk 1.4.21.2. > > Thanks. > > Felippe Silvestre > ------------------------------------------------------------------------ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > ------------------------------------------------------------------------ > > > Internal Virus Database is out of date. > Checked by AVG. > Version: 8.0.100 / Virus Database: 269.23.16/1448 - Release Date: 5/16/2008 7:42 PM >
Felippe Silvestre wrote:> Hi all, > > Our users are complaining about beeps that happen in the middle of some > calls. They are similar to the sound heard you are in a call and press > any button in your phone. Please find bellow some examples of these > beeps(the recordings are in Portuguese, but the beeps are easy to identify): > > http://www.katizak.locaweb.com.br/asterisk/beep.mp3 > http://www.katizak.locaweb.com.br/asterisk/beep2.mp3 > http://www.katizak.locaweb.com.br/asterisk/beep3.mp3 > http://www.katizak.locaweb.com.br/asterisk/beep4.mp3 > > We are sure that our users are not pressing any button in the softphones > during the conversations. > Do you guys are able to identify where these beeps are coming from? > Maybe an * functionality that we need to turn off... We are using > Asterisk 1.4.21.2. > > Thanks. >There was a short discussion on the OSLEC mailing list very recently about something that sounds (forgive the pun) similar. (Sorry I can't add anything else but I deleted them.) I can't recall what the suggestions were but I think someone mentioned possible hardware faults on an analogue line card... Al -- The way out is open! http://www.theopensourcerer.com
Hi Felippe, in the past we had some trouble with a specific SNOM Firmware, which did not handle dtmf tones correctly. As a workarround, we tried to set "relaxdtmf=yes" in sip.conf. As a result we had these "beep-tones" generated randomly. Not shure, if this is your problem too... Friendly Regards, Guido gwsNetTech Guido Hecken Quirrenbacher Str. 36 53639 K?nigswinter Germany fon +49(2244) 870663 fax +49(2244) 870664 mobil +49(179) 1267353 web <http://www.gwsnettech.de/> http://www.gwsnettech.de mail <mailto:iguido.hecken at gwsnettech.de> guido.hecken at gwsnettech.de _____ Von: Felippe Silvestre [mailto:Felippe.Silvestre at locaweb.com.br] Gesendet: Mittwoch, 6. August 2008 19:46 An: asterisk-users at lists.digium.com Betreff: [asterisk-users] Strange beep during calls Hi all, Our users are complaining about beeps that happen in the middle of some calls. They are similar to the sound heard you are in a call and press any button in your phone. Please find bellow some examples of these beeps(the recordings are in Portuguese, but the beeps are easy to identify): <http://www.katizak.locaweb.com.br/asterisk/beep.mp3> http://www.katizak.locaweb.com.br/asterisk/beep.mp3 http://www.katizak.locaweb.com.br/asterisk/beep2.mp3 <http://www.katizak.locaweb.com.br/asterisk/beep2.mp3> http://www.katizak.locaweb.com.br/asterisk/beep3.mp3 <http://www.katizak.locaweb.com.br/asterisk/beep3.mp3> http://www.katizak.locaweb.com.br/asterisk/beep4.mp3 <http://www.katizak.locaweb.com.br/asterisk/beep4.mp3> We are sure that our users are not pressing any button in the softphones during the conversations. Do you guys are able to identify where these beeps are coming from? Maybe an * functionality that we need to turn off... We are using Asterisk 1.4.21.2. Thanks. Felippe Silvestre -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080807/0cba69bf/attachment.htm