Sherwood McGowan
2008-Jun-21 21:32 UTC
[asterisk-users] 1.4.21 + Realtime Queues = Agents Not Ringing?
Gentlemen, I'm using 1.4.21 SVN Tag, and have the queues set up to use Realtime. This system works fine with 1.2.28, and everything loads fine with no errors, but when I log an agent in I see the extra message "(not in use)" by their listing and they are not rang by asterisk when their queue is called. Any ideas? -- Sherwood McGowan VoIP / Telecom Solutions sherwood.mcgowan at gmail.com
Mark Michelson
2008-Jun-23 15:29 UTC
[asterisk-users] 1.4.21 + Realtime Queues = Agents Not Ringing?
Sherwood McGowan wrote:> Gentlemen, > I'm using 1.4.21 SVN Tag, and have the queues set up to use Realtime. > This system works fine with 1.2.28, and everything loads fine with no > errors, but when I log an agent in I see the extra message "(not in > use)" by their listing and they are not rang by asterisk when their > queue is called. > > Any ideas? >"not in use" is just the current device state of that queue member. Members who are "not in use" should be called by the queue. Do you see anything indicating an error on the console when you try calling? Mark Michelson
Sherwood McGowan
2008-Jun-29 16:02 UTC
[asterisk-users] 1.4.21 + Realtime Queues = Agents Not Ringing?
Sherwood McGowan wrote:> Gentlemen, > I'm using 1.4.21 SVN Tag, and have the queues set up to use Realtime. > This system works fine with 1.2.28, and everything loads fine with no > errors, but when I log an agent in I see the extra message "(not in > use)" by their listing and they are not rang by asterisk when their > queue is called. > > Any ideas? >Nobody else? -- Sherwood McGowan VoIP / Telecom Solutions sherwood.mcgowan at gmail.com