asterisk users - Jun 2008 - Asterisk and remote phone.

Hi everyone!

 

I have been reading for a couple of days online in order to setup a remote
phone, but no luck so far. The remote phone registers and I can call
extensions, but the call only lasts 19-21 seconds before it drops (when I
call from remote phone). When someone calls the remote phone we cannot hear
each other.

 

The scenario is de following:

 

Office
-Router configuration:

-Ports being forwarded to Asterisk

-UDP = 5060
-UDP = 5004
-UDP = 5060-5065 (configured range on rpc.conf first)

 

House

-Westell Modem configured as IP-Passthrough. In other words, the phone has a
static public IP address.

 

Phone:

-STUN Server configured. I also had to configured symmetrical RTP because on
the other side they couldn't hear me. The call only lasts 18-21 seconds
until it drops.

 

Asterisk Configuration Files:

-I configured external and lan IP.
-Enabled NAT for the remote extension.

 

What am I missing? Why is it that I can call from remote phone and hear the
person, but they cannot hear me. When the office calls the house we cannot
hear each other.

 

Today I configured Asterisk with a public IP address and the home phone work
just fine. However, I do think think this is the best setup because having
Asterisk expose to the internet is not a good idea. I want to be able to
have remote phones with Asterisk behind a router (private IP address).

 

Thanks in advance.

 

 

Fidel Garcia

System Engineer

 

sysTeam.

7205 NW 19th Street, Suite 302
Miami, Florida 33126

Email: fgarcia at systeamusa.com 

Tel: (305)-477-7303 Fax: (305)-477-0013 

http://www.systeamusa.com

 

 

 

Fidel Garcia

System Engineer

 

sysTeam.

7205 NW 19th Street, Suite 302
Miami, Florida 33126

Email: fgarcia at systeamusa.com 

Tel: (305)-477-7303 Fax: (305)-477-0013 

http://www.systeamusa.com

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20080620/0f10bd87/attachment.htm

i think what you have is a Codec problem.. i have faced similar problem with a
remote phone when internet was not able to carry G711 "which is used by
defaul" so chage your codecs to G723 or GSM and it will work fine..

 


From: fgarcia at systeamusa.comTo: asterisk-users at lists.digium.comDate: Fri,
20 Jun 2008 15:17:01 -0400Subject: [asterisk-users] Asterisk and remote phone.




Hi everyone!
 
I have been reading for a couple of days online in order to setup a remote
phone, but no luck so far. The remote phone registers and I can call extensions,
but the call only lasts 19-21 seconds before it drops (when I call from remote
phone). When someone calls the remote phone we cannot hear each other.
 
The scenario is de following:
 
Office-Router configuration:
-Ports being forwarded to Asterisk
-UDP = 5060-UDP = 5004-UDP = 5060-5065 (configured range on rpc.conf first)
 
House
-Westell Modem configured as IP-Passthrough. In other words, the phone has a
static public IP address.
 
Phone:
-STUN Server configured. I also had to configured symmetrical RTP because on the
other side they couldn?t hear me. The call only lasts 18-21 seconds until it
drops.
 
Asterisk Configuration Files:
-I configured external and lan IP.-Enabled NAT for the remote extension.
 
What am I missing? Why is it that I can call from remote phone and hear the
person, but they cannot hear me. When the office calls the house we cannot hear
each other.
 
Today I configured Asterisk with a public IP address and the home phone work
just fine. However, I do think think this is the best setup because having
Asterisk expose to the internet is not a good idea. I want to be able to have
remote phones with Asterisk behind a router (private IP address).
 
Thanks in advance.
 
 
Fidel Garcia
System Engineer
 
sysTeam.
7205 NW 19th Street, Suite 302Miami, Florida 33126
Email: fgarcia at systeamusa.com 
Tel: (305)-477-7303 Fax: (305)-477-0013 
http://www.systeamusa.com
 
 
 
Fidel Garcia
System Engineer
 
sysTeam.
7205 NW 19th Street, Suite 302Miami, Florida 33126
Email: fgarcia at systeamusa.com 
Tel: (305)-477-7303 Fax: (305)-477-0013 
http://www.systeamusa.com
 
_________________________________________________________________
Introducing Live Search cashback .  It's search that pays you back!
http://search.live.com/cashback/?&pkw=form=MIJAAF/publ=HMTGL/crea=introsrchcashback
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20080623/a9abe6d4/attachment.htm