Stuart Ford
2008-Apr-29 14:49 UTC
[asterisk-users] Outbound international calls over BT ISDN30
Hello all As always I'm trying the mailing list as a last resort as I'm out of options. I am seemingly unable to dial international numbers over our BT ISDN30 line. I've checked with BT and the number format they're expecting is: 00<CC><number> (where CC is the country code). But this doesn't work. Looking at the PRI debug, the most notable error seems to be: Message type: DISCONNECT (69) [08 02 82 81] Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) Spare: 0 Location: Public network serving the local user (2) Ext: 1 Cause: Unallocated (unassigned) number (1), class = Normal Event (0) ] I've also tried different number formats, including: +CC<number> +0CC<number> But to no avail. Anybody know what I'm doing wrong? Here's a complete debug dump of a failed international call to the US: Many thanks Stu -- Executing [s at macro-outgoing:2] Dial("SIP/sbf-b7c104e0", "Zap/g1/0012127551200") in new stack -- Making new call for cr 33090 -- Requested transfer capability: 0x00 - SPEECH > Protocol Discriminator: Q.931 (8) len=47 > Call Ref: len= 2 (reference 322/0x142) (Originator) > Message type: SETUP (5) > [04 03 80 90 a3] > Bearer Capability (len= 5) [ Ext: 1 Q.931 Std: 0 Info transfer capability: Speech (0) > Ext: 1 Trans mode/rate: 64kbps, circuit-mode (16) > Ext: 1 User information layer 1: A-Law (35) > [18 03 a9 83 83] > Channel ID (len= 5) [ Ext: 1 IntID: Implicit PRI Spare: 0 Exclusive Dchan: 0 > ChanSel: Reserved > Ext: 1 Coding: 0 Number Specified Channel Type: 3 > Ext: 1 Channel: 3 ] > [6c 0d 21 80 30 31 36 31 34 38 36 37 37 38 30] > Calling Number (len=15) [ Ext: 0 TON: National Number (2) NPI: ISDN/Telephony Numbering Plan (E.164/E.163) (1) > Presentation: Presentation permitted, user number not screened (0) '01614867780' ] > [70 0e a1 30 30 31 32 31 32 37 35 35 31 32 30 30] > Called Number (len=16) [ Ext: 1 TON: National Number (2) NPI: ISDN/Telephony Numbering Plan (E.164/E.163) (1) '0012127551200' ] > [a1]on*CLI> > Sending Complete (len= 1) q931.c:2881 q931_setup: call 33090 on channel 3 enters state 1 (Call Initiated) -- Called g1/0012127551200 < Protocol Discriminator: Q.931 (8) len=10 < Call Ref: len= 2 (reference 322/0x142) (Terminator) < Message type: CALL PROCEEDING (2) < [18 03 a9 83 83] < Channel ID (len= 5) [ Ext: 1 IntID: Implicit PRI Spare: 0 Exclusive Dchan: 0 < ChanSel: Reserved < Ext: 1 Coding: 0 Number Specified Channel Type: 3 < Ext: 1 Channel: 3 ] -- Processing IE 24 (cs0, Channel Identification) q931.c:3428 q931_receive: call 33090 on channel 3 enters state 3 (Outgoing call Proceeding) -- Zap/3-1 is proceeding passing it to SIP/sbf-b7c104e0 < Protocol Discriminator: Q.931 (8) len=13 < Call Ref: len= 2 (reference 322/0x142) (Terminator) < Message type: DISCONNECT (69) < [08 02 82 81] < Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) Spare: 0 Location: Public network serving the local user (2) < Ext: 1 Cause: Unallocated (unassigned) number (1), class = Normal Event (0) ] < [1e 02 82 88] < Progress Indicator (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0 Location: Public network serving the local user (2) < Ext: 1 Progress Description: Inband information or appropriate pattern now available. (8) ] -- Processing IE 8 (cs0, Cause) -- Processing IE 30 (cs0, Progress Indicator) q931.c:3563 q931_receive: call 33090 on channel 3 enters state 12 (Disconnect Indication) -- Channel 0/3, span 1 got hangup request, cause 1 NEW_HANGUP DEBUG: Calling q931_hangup, ourstate Disconnect Indication, peerstate Disconnect Request q931.c:2716 q931_release: call 33090 on channel 3 enters state 19 (Release Request) > Protocol Discriminator: Q.931 (8) len=9 > Call Ref: len= 2 (reference 322/0x142) (Originator) > Message type: RELEASE (77) > [08 02 81 81] > Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) Spare: 0 Location: Private network serving the local user (1) > Ext: 1 Cause: Unallocated (unassigned) number (1), class = Normal Event (0) ] -- Hungup 'Zap/3-1' == Everyone is busy/congested at this time (1:0/0/1) -- Executing [s at macro-outgoing:3] Hangup("SIP/sbf-b7c104e0", "") in new stack == Spawn extension (macro-outgoing, s, 3) exited non-zero on 'SIP/sbf-b7c104e0' in macro 'outgoing' == Spawn extension (macro-outgoing, s, 3) exited non-zero on 'SIP/sbf-b7c104e0' < Protocol Discriminator: Q.931 (8) len=5 < Call Ref: len= 2 (reference 322/0x142) (Terminator) < Message type: RELEASE COMPLETE (90) q931.c:3503 q931_receive: call 33090 on channel 3 enters state 0 (Null) NEW_HANGUP DEBUG: Calling q931_hangup, ourstate Null, peerstate Null NEW_HANGUP DEBUG: Destroying the call, ourstate Null, peerstate Null -- Stuart Benjamin Ford Chief Technical Officer Zimo Communications Ltd. Metropolitan House Station Road Cheadle Hulme Cheshire SK8 7AZ 0800 321 3000 (Switchboard) 08703 850 860 (Fax) 0800 321 3763 (Direct) sbf at zimo.co.uk www.zimo.co.uk
You might need to set the dialplan to international or so in the config files. Zoa Stuart Ford wrote:> Hello all > > As always I'm trying the mailing list as a last resort as I'm out of > options. I am seemingly unable to dial international numbers over our BT > ISDN30 line. > > I've checked with BT and the number format they're expecting is: > > 00<CC><number> > > (where CC is the country code). > > But this doesn't work. Looking at the PRI debug, the most notable error > seems to be: > > Message type: DISCONNECT (69) > [08 02 82 81] > Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) Spare: 0 > Location: Public network serving the local user (2) > Ext: 1 Cause: Unallocated (unassigned) number (1), class = Normal Event > (0) ] > > I've also tried different number formats, including: > > +CC<number> > +0CC<number> > > But to no avail. > > Anybody know what I'm doing wrong? Here's a complete debug dump of a > failed international call to the US: > > Many thanks > > Stu > > -- Executing [s at macro-outgoing:2] Dial("SIP/sbf-b7c104e0", > "Zap/g1/0012127551200") in new stack > -- Making new call for cr 33090 > -- Requested transfer capability: 0x00 - SPEECH > > Protocol Discriminator: Q.931 (8) len=47 > > Call Ref: len= 2 (reference 322/0x142) (Originator) > > Message type: SETUP (5) > > [04 03 80 90 a3] > > Bearer Capability (len= 5) [ Ext: 1 Q.931 Std: 0 Info transfer > capability: Speech (0) > > Ext: 1 Trans mode/rate: 64kbps, > circuit-mode (16) > > Ext: 1 User information layer 1: A-Law (35) > > [18 03 a9 83 83] > > Channel ID (len= 5) [ Ext: 1 IntID: Implicit PRI Spare: 0 > Exclusive Dchan: 0 > > ChanSel: Reserved > > Ext: 1 Coding: 0 Number Specified Channel > Type: 3 > > Ext: 1 Channel: 3 ] > > [6c 0d 21 80 30 31 36 31 34 38 36 37 37 38 30] > > Calling Number (len=15) [ Ext: 0 TON: National Number (2) NPI: > ISDN/Telephony Numbering Plan (E.164/E.163) (1) > > Presentation: Presentation permitted, user > number not screened (0) '01614867780' ] > > [70 0e a1 30 30 31 32 31 32 37 35 35 31 32 30 30] > > Called Number (len=16) [ Ext: 1 TON: National Number (2) NPI: > ISDN/Telephony Numbering Plan (E.164/E.163) (1) '0012127551200' ] > > [a1]on*CLI> > > Sending Complete (len= 1) > q931.c:2881 q931_setup: call 33090 on channel 3 enters state 1 (Call > Initiated) > -- Called g1/0012127551200 > < Protocol Discriminator: Q.931 (8) len=10 > < Call Ref: len= 2 (reference 322/0x142) (Terminator) > < Message type: CALL PROCEEDING (2) > < [18 03 a9 83 83] > < Channel ID (len= 5) [ Ext: 1 IntID: Implicit PRI Spare: 0 > Exclusive Dchan: 0 > < ChanSel: Reserved > < Ext: 1 Coding: 0 Number Specified Channel Type: 3 > < Ext: 1 Channel: 3 ] > -- Processing IE 24 (cs0, Channel Identification) > q931.c:3428 q931_receive: call 33090 on channel 3 enters state 3 > (Outgoing call Proceeding) > -- Zap/3-1 is proceeding passing it to SIP/sbf-b7c104e0 > < Protocol Discriminator: Q.931 (8) len=13 > < Call Ref: len= 2 (reference 322/0x142) (Terminator) > < Message type: DISCONNECT (69) > < [08 02 82 81] > < Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) Spare: 0 > Location: Public network serving the local user (2) > < Ext: 1 Cause: Unallocated (unassigned) number (1), > class = Normal Event (0) ] > < [1e 02 82 88] > < Progress Indicator (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) > 0: 0 Location: Public network serving the local user (2) > < Ext: 1 Progress Description: Inband > information or appropriate pattern now available. (8) ] > -- Processing IE 8 (cs0, Cause) > -- Processing IE 30 (cs0, Progress Indicator) > q931.c:3563 q931_receive: call 33090 on channel 3 enters state 12 > (Disconnect Indication) > -- Channel 0/3, span 1 got hangup request, cause 1 > NEW_HANGUP DEBUG: Calling q931_hangup, ourstate Disconnect Indication, > peerstate Disconnect Request > q931.c:2716 q931_release: call 33090 on channel 3 enters state 19 > (Release Request) > > Protocol Discriminator: Q.931 (8) len=9 > > Call Ref: len= 2 (reference 322/0x142) (Originator) > > Message type: RELEASE (77) > > [08 02 81 81] > > Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) Spare: 0 > Location: Private network serving the local user (1) > > Ext: 1 Cause: Unallocated (unassigned) number (1), > class = Normal Event (0) ] > -- Hungup 'Zap/3-1' > == Everyone is busy/congested at this time (1:0/0/1) > -- Executing [s at macro-outgoing:3] Hangup("SIP/sbf-b7c104e0", "") in > new stack > == Spawn extension (macro-outgoing, s, 3) exited non-zero on > 'SIP/sbf-b7c104e0' in macro 'outgoing' > == Spawn extension (macro-outgoing, s, 3) exited non-zero on > 'SIP/sbf-b7c104e0' > < Protocol Discriminator: Q.931 (8) len=5 > < Call Ref: len= 2 (reference 322/0x142) (Terminator) > < Message type: RELEASE COMPLETE (90) > q931.c:3503 q931_receive: call 33090 on channel 3 enters state 0 (Null) > NEW_HANGUP DEBUG: Calling q931_hangup, ourstate Null, peerstate Null > NEW_HANGUP DEBUG: Destroying the call, ourstate Null, peerstate Null > >
Tony Mountifield
2008-Apr-29 15:38 UTC
[asterisk-users] Outbound international calls over BT ISDN30
See below.... In article <48173592.8030207 at zimo.co.uk>, Stuart Ford <sbf at zimo.co.uk> wrote:> Hello all > > As always I'm trying the mailing list as a last resort as I'm out of > options. I am seemingly unable to dial international numbers over our BT > ISDN30 line. > > I've checked with BT and the number format they're expecting is: > > 00<CC><number> > > (where CC is the country code). > > But this doesn't work. Looking at the PRI debug, the most notable error > seems to be: > > Message type: DISCONNECT (69) > [08 02 82 81] > Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) Spare: 0 > Location: Public network serving the local user (2) > Ext: 1 Cause: Unallocated (unassigned) number (1), class = Normal Event > (0) ] > > I've also tried different number formats, including: > > +CC<number> > +0CC<number> > > But to no avail. > > Anybody know what I'm doing wrong? Here's a complete debug dump of a > failed international call to the US: > > Many thanks > > Stu > > -- Executing [s at macro-outgoing:2] Dial("SIP/sbf-b7c104e0", > "Zap/g1/0012127551200") in new stack > -- Making new call for cr 33090 > -- Requested transfer capability: 0x00 - SPEECH > > Protocol Discriminator: Q.931 (8) len=47 > > Call Ref: len= 2 (reference 322/0x142) (Originator) > > Message type: SETUP (5) > > [04 03 80 90 a3] > > Bearer Capability (len= 5) [ Ext: 1 Q.931 Std: 0 Info transfer capability: Speech (0) > > Ext: 1 Trans mode/rate: 64kbps, circuit-mode (16) > > Ext: 1 User information layer 1: A-Law (35) > > [18 03 a9 83 83] > > Channel ID (len= 5) [ Ext: 1 IntID: Implicit PRI Spare: 0 Exclusive Dchan: 0 > > ChanSel: Reserved > > Ext: 1 Coding: 0 Number Specified Channel Type: 3 > > Ext: 1 Channel: 3 ] > > [6c 0d 21 80 30 31 36 31 34 38 36 37 37 38 30] > > Calling Number (len=15) [ Ext: 0 TON: National Number (2) NPI: ISDN/Telephony Numbering Plan (E.164/E.163) (1) > > Presentation: Presentation permitted, user number not screened (0) '01614867780' ] > > [70 0e a1 30 30 31 32 31 32 37 35 35 31 32 30 30] > > Called Number (len=16) [ Ext: 1 TON: National Number (2) NPI: ISDN/Telephony Numbering Plan (E.164/E.163) (1) '0012127551200' ]I think this is your problem. It is using "National" as the Type Of Number, but you have given it an international number.> > [a1]on*CLI> > > Sending Complete (len= 1)What values do you have in zapata.conf for pridialplan, internationalprefix, nationalprefix and localprefix? Try each of the following two sets of parameters: (A) pridialplan=dynamic internationalprefix=00 nationalprefix=0 localprefix (B) pridialplan=unknown internationalprefixnationalprefixlocalprefix I normally use the first set. In your case it would then send the destination number as '12127551200' with a TON of International. Dialling a UK number 01234 567890 would be sent as '1234567890' with a TON of National. The second set of parameters sends all numbers as-is, but with a TON of Unknown. This may allow the exchange to do normal interpretation like it does with analogue phones, i.e. 00CC.... for international and 0[1-9]... for national. Cheers Tony -- Tony Mountifield Work: tony at softins.co.uk - http://www.softins.co.uk Play: tony at mountifield.org - http://tony.mountifield.org