asterisk users - Apr 2008 - Simple queue announcements

Greetings list,

I've been playing around with queues on an old asterisk 1.2 box at a
customer's site. They want to be able to add really simple queue
announcements every minute, along the following lines:
"sorry for the delay, someone will be with you shortly".

Looking at the announce options in queues.conf, it seems to be possible to
announce queue position and/or hold time, but not a simple announcement. I
suppose I could, theoretically, erase all the queue-youarenext,
queue-callswaiting, etc. voice files, but that seems rather excessive to achieve
something so simple.

Any thoughts/suggestions gratefully appreciated.

Regards,

Chris
-- 
C.M. Bagnall, Director, Minotaur I.T. Limited
For full contact details visit http://www.minotaur.it
This email is made from 100% recycled electrons

use the option periodic-announce

On Wed, Apr 16, 2008 at 1:47 PM, Chris Bagnall <lists at minotaur.cc>
wrote:
> Greetings list,
>
> I've been playing around with queues on an old asterisk 1.2 box at a
> customer's site. They want to be able to add really simple queue
> announcements every minute, along the following lines:
> "sorry for the delay, someone will be with you shortly".
>
> Looking at the announce options in queues.conf, it seems to be possible to
> announce queue position and/or hold time, but not a simple announcement. I
> suppose I could, theoretically, erase all the queue-youarenext,
> queue-callswaiting, etc. voice files, but that seems rather excessive to
> achieve something so simple.
>
> Any thoughts/suggestions gratefully appreciated.
>
> Regards,
>
> Chris
> --
> C.M. Bagnall, Director, Minotaur I.T. Limited
> For full contact details visit http://www.minotaur.it
> This email is made from 100% recycled electrons
>
>
>
>
>
> _______________________________________________
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>
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-- 
Moshe Brevda, CTO
ipconnect, ltd.
26 Strauss St., Jerusalem, Israel
W. 1.800.800.456  (+9722.569.5295)
M. +97254.666.1367
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Chris Bagnall wrote:
> Greetings list,
>
> I've been playing around with queues on an old asterisk 1.2 box at a
customer's site. They want to be able to add really simple queue
announcements every minute, along the following lines:
> "sorry for the delay, someone will be with you shortly".
>   

I believe you'll need to migrate them to 1.4.

Doug

-- 
 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."