Hi - Been using a TE205P for a number of months - no issues. Today I was talking to someone and I heard click.... No more phone service. I still have data service on this T1 line. (partial phone) zttool reports the SPAN as OK. calls are not coming in or going out. Does a card just go bad like that? How can I tell if the card is bad? I was expecting/hoping to see something other than OK on zttool. Its reporting OK but still no calls. I made no changes to anything in weeks. I presume there is a chance the carrier (nuvox) is having issues but how can I make sure there isnt something on my end? My host box is centos 5.1, asterisk 1.4.11 libpri -1.4.1 and zaptel 1.4.5.1 Again, been running fine for MONTHS. I did stop asterisk, service zaptel restart, and start asterisk again, same thing though no calls. THanks, Jerry
Quoting Jerry Geis <geisj at pagestation.com>: you might try an actual power cycle in case some circuit actually needs a hard reset, but other than that, anything is possible, it could have failed.> Hi - Been using a TE205P for a number of months - no issues. > > Today I was talking to someone and I heard click.... > No more phone service. > > I still have data service on this T1 line. (partial phone) > zttool reports the SPAN as OK. > calls are not coming in or going out. > > Does a card just go bad like that? How can I tell if the card is bad? > I was expecting/hoping to see something other than OK on zttool. > Its reporting OK but still no calls. > > I made no changes to anything in weeks. > > I presume there is a chance the carrier (nuvox) is having issues but > how can I make sure there isnt something on my end? > > My host box is centos 5.1, asterisk 1.4.11 libpri -1.4.1 and zaptel 1.4.5.1 > > Again, been running fine for MONTHS. I did stop asterisk, service zaptel > restart, and start asterisk again, same thing though no calls. > > THanks, > > Jerry > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > >Jon Pounder _/_/_/ _/ _/ _/ _/_/_/ _/ _/ _/_/_/_/ _/ _/_/ _/ _/ _/ _/_/ _/ _/_/ _/ _/ _/_/ _/ _/ _/ _/_/ _/ _/_/_/ _/ _/ _/_/_/_/ _/_/_/ _/ _/ _/_/_/_/ Inline Internet Systems Inc. Thorold, Ontario, Canada Tools to Power Your e-Business Solutions www.inline.net www.ihtml.com www.ihtmlmerchant.com www.opayc.com
Mike Trest - On Travel
2008-Apr-14 17:05 UTC
[asterisk-users] do cards just instantly go bad
At 12:52 PM 4/14/2008, Jerry Geis wrote:>Hi - Been using a TE205P for a number of months - no issues. > >Today I was talking to someone and I heard click.... >No more phone service. > >I still have data service on this T1 line. (partial phone) >zttool reports the SPAN as OK. >calls are not coming in or going out. > >Does a card just go bad like that? How can I tell if the card is bad? >I was expecting/hoping to see something other than OK on zttool. >Its reporting OK but still no calls.Probably not the card. More likely the T1 provider. Contact your carrier. Ask them to put a T1 level trouble ticket. Ask that you be on the phone when the tester is bringing the T1 down and up. Quite often, all that is needed is to BOUNCE the circuit from the switch end. ..mike..
If you really suspect the card is at fault, you can try to plug in both ports with a crossover cable and try making a phone call that goes from one port to the other. Or you can have the provider send down a tech with a T-Bird. On Mon, Apr 14, 2008 at 1:05 PM, Mike Trest - On Travel <Mike at trest.com> wrote:> > > At 12:52 PM 4/14/2008, Jerry Geis wrote: > >Hi - Been using a TE205P for a number of months - no issues. > > > >Today I was talking to someone and I heard click.... > >No more phone service. > > > >I still have data service on this T1 line. (partial phone) > >zttool reports the SPAN as OK. > >calls are not coming in or going out. > > > >Does a card just go bad like that? How can I tell if the card is bad? > >I was expecting/hoping to see something other than OK on zttool. > >Its reporting OK but still no calls. > > Probably not the card. More likely the T1 provider. Contact your > carrier. Ask them to put a T1 level trouble ticket. Ask that you be > on the phone when the tester is bringing the T1 down and up. > > Quite often, all that is needed is to BOUNCE the circuit from the switch end. > > ..mike.. > > > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
In article <48038BD2.8060805 at pagestation.com>, Jerry Geis <geisj at pagestation.com> wrote:> Hi - Been using a TE205P for a number of months - no issues. > > Today I was talking to someone and I heard click.... > No more phone service. > > I still have data service on this T1 line. (partial phone) > zttool reports the SPAN as OK. > calls are not coming in or going out. > > Does a card just go bad like that? How can I tell if the card is bad? > I was expecting/hoping to see something other than OK on zttool. > Its reporting OK but still no calls. > > I made no changes to anything in weeks. > > I presume there is a chance the carrier (nuvox) is having issues but > how can I make sure there isnt something on my end?Since you have two T1 ports, make up a T1 crossover cable (pair 1-2 crossed with pair 4-5) and connect the ports together. In /etc/asterisk/zapata.conf set one of the spans to signalling=pri_cpe and the other to signalling=pri_net. Send one of the spans to a test context that just defines extension _X! and plays the demo message or something. Then try dialling out on the other span. If you've done everything right and it doesn't work, it's the card. If it does work, then your problem is with the carrier. Cheers Tony -- Tony Mountifield Work: tony at softins.co.uk - http://www.softins.co.uk Play: tony at mountifield.org - http://tony.mountifield.org