On Wed, Apr 9, 2008 at 4:02 PM, Curt Shaffer <cshaffer at gmail.com>
wrote:>
>
>
>
> For lack of a better term, I have been tasked with creating a "dial
tree
> crawler". The reason is that we have a soon to fail Octel system. The
major
> issue is that there is no way to port the dial tree recordings from the
> Octel. So what I envision is creating a script that can somehow dial down
> the trees spawning a recorded call for each tree. I realize that it will
> take time to cut these down and tidy them up but it will be a lot less work
> than recreating thousands of trees for sure.
>
>
>
> So I would need to figure out some way to realize what the options are and
> dial pass the DTMF to get into the subtree. Anyone out there ever had to do
> something similar or have any suggestions on how to accomplish this?
>
>
>
> Thanks.
>
I have not used an Octel system but a quick Google search leads me to
believe that has a harddrive, either 2.5 or 3.5. Depending on the
filesystem, you could simply remove the drive, attach it to another
machine and copy everything off of it.
But before trying that, I would be surprised if there were no "backup"
facility.
Anyways, if you want to use Asterisk, you may be able to use senddtmf
and monitor to get what you want.
Thanks,
Steve Totaro