Hi, I have polycom 301 IP phones most of them especially when I call a direct line with extensions, I cannot dial an extension. It does not recognize my key inputs. If the number is an 800 number it seems to work fine. I have used dtmfmode=inband with my sip trunks and my extensions as rfc2833. Any suggestions will really be appreciated. Thanks in advance Jarga Jallow Technical Support Engineer 2985 S. Hwy. 360 Grand Praire, Texas 75052 Direct: 972-206-1212 ext# 29 Mobile: 214-669-9046 Fax: 972-999-4113 Toll Free: 1-877-801-5511 ext 34 Toll Free: 1-877-926-2288 <http://www.2mcctv.com/> www.2mcctv.com <http://www.2mcctv.com/> -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080313/cb8d028a/attachment-0001.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/gif Size: 5318 bytes Desc: image001.gif Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20080313/cb8d028a/attachment-0002.gif -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 3781 bytes Desc: image002.jpg Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20080313/cb8d028a/attachment-0001.jpeg -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/gif Size: 15492 bytes Desc: image003.gif Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20080313/cb8d028a/attachment-0003.gif
1) Use RFC2833 2) Make sure all devices are properly configured 3) Try another provider. On Thu, Mar 13, 2008 at 4:54 PM, Jarga Jallow <Jarga at 2mcctv.com> wrote:> > > > > Hi, > > I have polycom 301 IP phones most of them especially when I call a direct > line with extensions, I cannot dial an extension. It does not recognize my > key inputs. If the number is an 800 number it seems to work fine. I have > used dtmfmode=inband with my sip trunks and my extensions as rfc2833. Any > suggestions will really be appreciated. > > Thanks in advance > > > > > Jarga Jallow > > Technical Support Engineer > > 2985 S. Hwy. 360 > > Grand Praire, Texas 75052 > > Direct: 972-206-1212 ext# 29 > > Mobile: 214-669-9046 > > Fax: 972-999-4113 > > Toll Free: 1-877-801-5511 ext 34 > > Toll Free: 1-877-926-2288 > > > > www.2mcctv.com > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >