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Stefan Guenther

2008-Mar-05 18:17 UTC

[asterisk-users] Problem between Asterisk and an Aastra 57i

Hi,

I'm currently trying to connect an Aastra 57i to our Asterisk Server.
The strange thing is, that altough I have definitely entered the correct 
IP address of the server, the phone doesn't even attempt to register.

Here is the configuration file (local.cfg) of the phone:

firmware md5: dee6e938b469e217a87138076f47fe41
boot count: 1
tone set: Germany
language 1: German
time server1: 192.53.103.108
time server2: 192.53.103.104
time format: 1
date format: 5
sip line1 auth name: AWirth
sip line1 password: AWirth493
sip line1 user name: 47
sip line1 display name: AWirth
sip line1 screen name: "Alfred Wirth"
sip line1 proxy port: 5060
sip line1 registrar ip: 192.168.8.7
sip line1 registrar port: 5060
sip line1 outbound proxy port: 5060
sip line1 registration period: 84400
sip line1 dtmf method: 1
sip line1 missed call summary subscription: 1
sip line1 backup proxy port: 5060
sip line1 backup registrar port: 5060
sip use basic codecs: 1
sip out-of-band dtmf: 0
log module sip: 100
log module net: 100
log server ip: 192.168.8.7
log server port: 514

Has anyone successfully connected an Aastra 57i to an Asterisk server 
and could give me a hint what maybe wrong?

I have used tcpdump to monitor the connection - the phone doesn't send 
any packages on port 5060.

Thanks for any hints,

Stefan
-- 

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49     D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
      Schulungen  Installationen
          Beratung   Support
       Voice-over-IP-Loesungen
********************************************

Gareth Owen

2008-Mar-05 18:34 UTC

head link

[asterisk-users] Problem between Asterisk and an Aastra 57i

You need to configure the proxy address to be the same as the registrar
address.


Gareth

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> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Stefan Guenther
> Sent: 05 March, 2008 1:18 PM
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] Problem between Asterisk and an Aastra 57i
> 
> Hi,
> 
> I'm currently trying to connect an Aastra 57i to our Asterisk Server.
> The strange thing is, that altough I have definitely entered the
correct> IP address of the server, the phone doesn't even attempt to register.
> 
> Here is the configuration file (local.cfg) of the phone:
> 
> firmware md5: dee6e938b469e217a87138076f47fe41
> boot count: 1
> tone set: Germany
> language 1: German
> time server1: 192.53.103.108
> time server2: 192.53.103.104
> time format: 1
> date format: 5
> sip line1 auth name: AWirth
> sip line1 password: AWirth493
> sip line1 user name: 47
> sip line1 display name: AWirth
> sip line1 screen name: "Alfred Wirth"
> sip line1 proxy port: 5060
> sip line1 registrar ip: 192.168.8.7
> sip line1 registrar port: 5060
> sip line1 outbound proxy port: 5060
> sip line1 registration period: 84400
> sip line1 dtmf method: 1
> sip line1 missed call summary subscription: 1
> sip line1 backup proxy port: 5060
> sip line1 backup registrar port: 5060
> sip use basic codecs: 1
> sip out-of-band dtmf: 0
> log module sip: 100
> log module net: 100
> log server ip: 192.168.8.7
> log server port: 514
> 
> Has anyone successfully connected an Aastra 57i to an Asterisk server
> and could give me a hint what maybe wrong?
> 
> I have used tcpdump to monitor the connection - the phone doesn't send
> any packages on port 5060.
> 
> Thanks for any hints,
> 
> Stefan
> --
> 
> ********************************************
> in-put GbR - Das Linux-Systemhaus
> Stefan-Michael Guenther
> Geschaeftsfuehrer
> Moltkestrasse 49     D-76133 Karlsruhe
> Tel./Fax : +49 (0)721 / 83044 - 98/93
> http://www.in-put.de
> ********************************************
>       Schulungen  Installationen
>           Beratung   Support
>        Voice-over-IP-Loesungen
> ********************************************
> 
> 
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users

Gleim, Jason

2008-Mar-05 19:06 UTC

head link

[asterisk-users] Problem between Asterisk and an Aastra 57i

Stefan,

There are a couple of things you'll want to look at but I would
seriously recommend setting it back to factory default and starting
over. This ensures the settings I don't mention below (a couple you have
changed) are reset to factory.

If there is a specific reason to have different extensions appear on
different buttons, use the Line configuration for each button. However,
if the phone is only handling a single extension, put the settings in
the Global SIP section. In that section (or in the Line X sections) the
only things you need are:
- Screen name: What will show on the phone when it is idle
- Authentication Name: This is what you have setup in Asterisk as the
extension. Usually this is the numeric extension number.
- Password: The secret for this extension in Asterisk
- Proxy server: Asterisk's IP address
- Proxy Port: 5060
- Registrar Server: Asterisk's IP
- Registrar Port: 5060

You can obviously change the IP if you don't want to use DHCP... I
assume you can handle that. Everything else should work with factory
defaults.

Also, I have noticed that if the phone must go thru a firewall to reach
the Asterisk server, you may need to have 'Send MAC Address in REGISTER
Message' turned ON in the Global SIP settings. A router I was using at
home prevented a 57i from connecting until I turned that option on.

Finally, the guys at NerdVittles (http://nerdvittles.com/) just named
the 57i their favorite Asterisk phone. (I agree with them) They have
some great config scripts that plug into TrixBox and PBX in a Flash
systems that will download the proper config to the phone via TFTP. You
just set the TFTP address in the phone and put the MAC address into the
server and go... the scripts do the rest and config the phone with the
most common settings. You may want to check that out as well.

Hope that helps!
Jason


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Stefan
Guenther
Sent: Wednesday, March 05, 2008 1:18 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] Problem between Asterisk and an Aastra 57i

Hi,

I'm currently trying to connect an Aastra 57i to our Asterisk Server.
The strange thing is, that altough I have definitely entered the correct

IP address of the server, the phone doesn't even attempt to register.

Here is the configuration file (local.cfg) of the phone:

firmware md5: dee6e938b469e217a87138076f47fe41
boot count: 1
tone set: Germany
language 1: German
time server1: 192.53.103.108
time server2: 192.53.103.104
time format: 1
date format: 5
sip line1 auth name: AWirth
sip line1 password: AWirth493
sip line1 user name: 47
sip line1 display name: AWirth
sip line1 screen name: "Alfred Wirth"
sip line1 proxy port: 5060
sip line1 registrar ip: 192.168.8.7
sip line1 registrar port: 5060
sip line1 outbound proxy port: 5060
sip line1 registration period: 84400
sip line1 dtmf method: 1
sip line1 missed call summary subscription: 1
sip line1 backup proxy port: 5060
sip line1 backup registrar port: 5060
sip use basic codecs: 1
sip out-of-band dtmf: 0
log module sip: 100
log module net: 100
log server ip: 192.168.8.7
log server port: 514

Has anyone successfully connected an Aastra 57i to an Asterisk server 
and could give me a hint what maybe wrong?

I have used tcpdump to monitor the connection - the phone doesn't send 
any packages on port 5060.

Thanks for any hints,

Stefan
-- 

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49     D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
      Schulungen  Installationen
          Beratung   Support
       Voice-over-IP-Loesungen
********************************************


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Stefan Guenther

2008-Mar-06 06:56 UTC

head link

[asterisk-users] Problem between Asterisk and an Aastra 57i

Gareth Owen wrote:

 >
 >You need to configure the proxy address to be the same as the registrar
 >address.
 >

I tried that, too - no change
After a while I entered the server ip into server fields of the gui and 
set all ports to 5060.

In the section troubleshooting I defined the asterisk server as syslog 
server and I configured the server to accept remote syslog messages.
But tcpdump doesn't show any packages from this phone coming to the 
asterisk server.
I can ping the phone from the asterisk server and I checked the MAC 
address, it is really the 57i. And 192.168.8.7 is the IP address of the 
asterisk.

Stefan
-- 

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49     D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
      Schulungen  Installationen
          Beratung   Support
       Voice-over-IP-Loesungen
********************************************

Stefan Guenther

2008-Mar-06 07:01 UTC

head link

[asterisk-users] Problem between Asterisk and an Aastra 57i

Gleim, Jason wrote:

 >If there is a specific reason to have different extensions appear on
 >different buttons, use the Line configuration for each button. However,
 >if the phone is only handling a single extension, put the settings in
 >the Global SIP section. In that section (or in the Line X sections) the
 >only things you need are:
 >- Screen name: What will show on the phone when it is idle
 >- Authentication Name: This is what you have setup in Asterisk as the
 >extension. Usually this is the numeric extension number.
 >- Password: The secret for this extension in Asterisk
 >- Proxy server: Asterisk's IP address
 >- Proxy Port: 5060
 >- Registrar Server: Asterisk's IP
 >- Registrar Port: 5060
 >
I set these values after I resettet the phone - no change in behaviour.

 >You can obviously change the IP if you don't want to use DHCP... I
 >assume you can handle that
 >
That's what I thought, too!
I disabled DHCP, entered a free IP address, restarted the phone and it 
still has the IP address that it has received from the DHCP Server!

The phone seems to store the settings (fixed IP, registrar, proxy), but 
it doesn't use this settings.

Stefan
-- 

********************************************
in-put GbR - Das Linux-Systemhaus
Stefan-Michael Guenther
Geschaeftsfuehrer
Moltkestrasse 49     D-76133 Karlsruhe
Tel./Fax : +49 (0)721 / 83044 - 98/93
http://www.in-put.de
********************************************
      Schulungen  Installationen
          Beratung   Support
       Voice-over-IP-Loesungen
********************************************

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