Dear
I have queue setup arround 10 agent setup now what happend
when call inter in queue and queue transfer call available extension but suppose
extension A call to extension B ( ineternal sip call ) that time anycall come
into queue and suppose queue transfer call on A extension so it got busy caz its
talking to B ext. so my call got hangup ...so how to my queue detect which
extension got busy or free is there any function my queue detect channel STATUS
???
Thing is that my queue only know about agent phone status when queue transfer
call to agent...right if 2 agent talk to each othere that time my queue not come
in that part so how does my queue understand A and B extesion are busy ???
----PGP Signature--
Satish Patel
mobile:- +91-9818875535
http://www.linuxbug.org
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Hi Satish You would want to investigate Local channels on Asterisk for this. Garth Garth van Sittert BSc (Physics & Computer Science) ----------------- Main: 08600 BITCO Phone: +27 (0)11 875 6900 Fax: +27 (0)11 875 6901 Mobile: +27 (0)83 791 6662 Email: garth at bitco.co.za MSN: garthvs at hotmail.com Web: www.bitco.co.za satish patel wrote:> Dear > > I have queue setup arround 10 agent setup now what > happend when call inter in queue and queue transfer call available > extension but suppose extension A call to extension B ( ineternal sip > call ) that time anycall come into queue and suppose queue transfer > call on A extension so it got busy caz its talking to B ext. so my > call got hangup ...so how to my queue detect which extension got busy > or free is there any function my queue detect channel STATUS ??? > > > Thing is that my queue only know about agent phone status when queue > transfer call to agent...right if 2 agent talk to each othere that > time my queue not come in that part so how does my queue understand A > and B extesion are busy ??? > > > ----PGP Signature-- > > Satish Patel > mobile:- +91-9818875535 > > http://www.linuxbug.org > > ------------------------------------------------------------------------ > Looking for last minute shopping deals? Find them fast with Yahoo! > Search. > <http://us.rd.yahoo.com/evt=51734/*http://tools.search.yahoo.com/newsearch/category.php?category=shopping> > > ------------------------------------------------------------------------ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users