Hi, I am having trouble making a selection when I call a number and need to make a selection to go to an extension with my polycom phones 301. Anybody have an idea how to fix this problem? Thanks in advance. Jarga Jallow Technical Support Engineer 2985 S. Hwy. 360 Grand Praire, Texas 75052 Direct: 972-206-1212 ext# 29 Mobile: 214-669-9046 Fax: 972-999-4113 Toll Free: 1-877-801-5511 ext 34 Toll Free: 1-877-926-2288 <http://www.2mcctv.com/> www.2mcctv.com <http://www.2mcctv.com/> -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080124/7d28262b/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 3781 bytes Desc: image001.jpg Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20080124/7d28262b/attachment.jpeg -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/gif Size: 5318 bytes Desc: image002.gif Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20080124/7d28262b/attachment.gif -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/gif Size: 15492 bytes Desc: image003.gif Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20080124/7d28262b/attachment-0001.gif
Please post your sip.conf entry for your phone and also describe your calling path. Are you having a problem with internal calls (e.g.: to voicemailmain) on the same switch, or are you referring to calls to PSTN destinations via pots/pri/sip/? Also, which versions of Asterisk, Zaptel, linux, etc. are you using? S. On Jan 24, 2008 12:43 PM, Jarga Jallow <Jarga at 2mcctv.com> wrote:> > > > > Hi, > > I am having trouble making a selection when I call a number and need to make > a selection to go to an extension with my polycom phones 301. Anybody have > an idea how to fix this problem? > > Thanks in advance. > > > > > Jarga Jallow > > Technical Support Engineer > > 2985 S. Hwy. 360 > > Grand Praire, Texas 75052 > > Direct: 972-206-1212 ext# 29 > > Mobile: 214-669-9046 > > Fax: 972-999-4113 > > Toll Free: 1-877-801-5511 ext 34 > > Toll Free: 1-877-926-2288 > > > > www.2mcctv.com > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
My polycoms all have dtmfmode=rfc2833 and they work fine on both asterisk's IVRs and external ones brought to me from the PSTN: [120] type=friend context=internalaugmented secret=a_secret host=dynamic *dtmfmode=rfc2833* Moj Jarga Jallow wrote:> > Hi, > > I am having trouble making a selection when I call a number and need > to make a selection to go to an extension with my polycom phones 301. > Anybody have an idea how to fix this problem? > > Thanks in advance. > > > > Jarga Jallow > > Technical Support Engineer > > 2985 S. Hwy. 360 > > Grand Praire, Texas 75052 > > Direct: 972-206-1212 ext# 29 > > Mobile: 214-669-9046 > > Fax: 972-999-4113 > > Toll Free: 1-877-801-5511 ext 34 > > Toll Free: 1-877-926-2288 > > > > www.2mcctv.com <http://www.2mcctv.com/> > > > > ------------------------------------------------------------------------ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
Hi Jarga, What type of connection you are using is it VoIP or ISDN PRI, if it is VoIP check your dtmfmode in sip.conf if it is PRI check zapata.conf On Jan 25, 2008 12:13 AM, Jarga Jallow <Jarga at 2mcctv.com> wrote:> Hi, > > I am having trouble making a selection when I call a number and need to > make a selection to go to an extension with my polycom phones 301. Anybody > have an idea how to fix this problem? > > Thanks in advance. > > > > Jarga Jallow > > Technical Support Engineer > > 2985 S. Hwy. 360 > > Grand Praire, Texas 75052 > > Direct: 972-206-1212 ext# 29 > > Mobile: 214-669-9046 > > Fax: 972-999-4113 > > Toll Free: 1-877-801-5511 ext 34 > > Toll Free: 1-877-926-2288 > > <http://www.2mcctv.com/> > > www.2mcctv.com > > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- Thank you with regards, Gopal, PeopleTech Systems Private Limited www.peopletech.co.in -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080125/ef5e6b70/attachment.htm -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/gif Size: 15492 bytes Desc: not available Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20080125/ef5e6b70/attachment.gif -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/gif Size: 5318 bytes Desc: not available Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20080125/ef5e6b70/attachment-0001.gif -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 3781 bytes Desc: not available Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20080125/ef5e6b70/attachment.jpeg