Hi All, We have some polycoms hardphones. The exten 6610 is being recorded with MONITOR cmd () as below: exten =>6610,10,SetVar(CALLFILENAME=/usr/local/apache2/htdocs/xxxxx/${UNIQUEID}) exten => 6610,11,Monitor(gsm,${CALLFILENAME},m) exten => 6610,12,Dial(SIP/6601,30,tT) ------------------------------ The problem is when another exten has to transfer a call to 6610(if 6610 dial or receive -not transfered- a call everything works), which has all calls recorded, all gsm files are created but they are empyts like below: root at xxxx:~# ls -lah -rw-r--r-- 1 root root 0 2008-01-09 11:54 1199886847.66860.gsm -rw-r--r-- 1 root root 0 2008-01-09 12:05 1199887554.66907.gsm -rw-r--r-- 1 root root 0 2008-01-09 16:17 1199902667.67768.gsm -rw-r--r-- 1 root root 0 2008-01-09 18:46 1199911567.68205.gsm -rw-r--r-- 1 root root 0 2008-01-09 18:50 1199911815.68213.gsm Any idea what can be happening? Regards, -- Bruno de Assump??o Loureiro msn: loureiro_bruno at hotmail.com