asterisk users - Jan 2008 - Unable to retrieve my voice mail ... (password incorrect)

I used to work for "Telefonica of Puerto Rico" installing Asterisk, so
I
have installed few of them.

I installed one last week (downloaded and installed the latest) and
everything went beautiful and every thing works fine, however, my client has
voice mail and no matter what phone I use, or what password I enter, or in
which way I try I always get the same answer from the server: "Password
incorrect". I even deleted the extension and recreated it with a different
number and get the same results. I looked in the voicemail.conf to verify
that everything reflected correct in there and it is. The voicemail.conf
shows ext. 200 with password 200 (which is what I enter).

Any ideas?

Thank you soooooooooooooo much for your help!

 

William Herrera

william at lan-solutions.net

 

William Herrera

LAN/WAN Technical Consultant

LAN Solutions

 <http://www.lan-solutions.net/> www.lan-solutions.net

 

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On Thursday 03 January 2008 22:15:07 William Herrera
wrote:
> I installed one last week (downloaded and installed the latest) and
> everything went beautiful and every thing works fine, however, my client
> has voice mail and no matter what phone I use, or what password I enter, or
> in which way I try I always get the same answer from the server:
"Password
> incorrect". I even deleted the extension and recreated it with a
different
> number and get the same results. I looked in the voicemail.conf to verify
> that everything reflected correct in there and it is. The voicemail.conf
> shows ext. 200 with password 200 (which is what I enter).
Have you tried to change the dtmfmode of the respective peer to inband or 
rfc2833 or visa versa?

Boyko

The created extension its set to default (rfc2833). This is something I have
never had the need to change ... (with the older versions of Asterisk)

WH


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Benchev
Sent: Thursday, January 03, 2008 4:44 PM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Unable to retrieve my voice mail ... (password
incorrect)

On Thursday 03 January 2008 22:15:07 William Herrera
wrote:
> I installed one last week (downloaded and installed the latest) and
> everything went beautiful and every thing works fine, however, my client
> has voice mail and no matter what phone I use, or what password I enter,
or
> in which way I try I always get the same answer from the server:
"Password
> incorrect". I even deleted the extension and recreated it with a
different
> number and get the same results. I looked in the voicemail.conf to verify
> that everything reflected correct in there and it is. The voicemail.conf
> shows ext. 200 with password 200 (which is what I enter).
Have you tried to change the dtmfmode of the respective peer to inband or 
rfc2833 or visa versa?

Boyko


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Some of the grandstream phones refuse to listen to Asterisk, so you have
to set them manually....grrrrr.

PaulH


On Thu, 2008-01-03 at 17:23 -0400, William Herrera
wrote:
> The created extension its set to default (rfc2833). This is something I
have
> never had the need to change ... (with the older versions of Asterisk)
> 
> WH
> 
> 
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Benchev
> Sent: Thursday, January 03, 2008 4:44 PM
> To: asterisk-users at lists.digium.com
> Subject: Re: [asterisk-users] Unable to retrieve my voice mail ...
(password
> incorrect)
> 
> On Thursday 03 January 2008 22:15:07 William Herrera wrote:
> > I installed one last week (downloaded and installed the latest) and
> > everything went beautiful and every thing works fine, however, my
client
> > has voice mail and no matter what phone I use, or what password I
enter,
> or
> > in which way I try I always get the same answer from the server:
"Password
> > incorrect". I even deleted the extension and recreated it with a
different
> > number and get the same results. I looked in the voicemail.conf to
verify
> > that everything reflected correct in there and it is. The
voicemail.conf
> > shows ext. 200 with password 200 (which is what I enter).
> Have you tried to change the dtmfmode of the respective peer to inband or 
> rfc2833 or visa versa?
> 
> Boyko
> 
> 
> _______________________________________________
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> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> __________ NOD32 2759 (20080101) Information __________
> 
> This message was checked by NOD32 antivirus system.
> http://www.eset.com
> 
> 
> 
> __________ NOD32 2759 (20080101) Information __________
> 
> This message was checked by NOD32 antivirus system.
> http://www.eset.com
> 
> 
> 
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users