<br> "We have created an easy and cost effective way to have customized recordings done quickly and with no hassle."<br> <br> I thought this was rather amusing, as:<br> <br> 1. If you want multiple prompts recorded, you need to submit a new order for each, which means that even prompts of a couple of words are still charged at $12. That is NOT cost effective. You could record all your prompts as a single order, but then you'd need to split up the prompts yourself with audio software. That is NOT hassle free.<br> <br> 2. Since prompts are recorded seperately, each shows up in the shopping cart as a separate item. There is no way to see what the requested prompt is! We're going to have a lot of these (remember, each prompt is different), and keeping track of them NOT hassle free.<br> <br> 3. From the web site "Also, you have the ability to upload your own intonation file to ensure a personalized and professional recording every time. ".... what the heck is an intonation file? Is it a text file? Is it an audio recording? What format? The web site doesn't seem to say. Lack of documentation on the web site is NOT hassle free.<br> <br> 4. Of course, when I called customer service, they had no clue. NOT hassle free.<br> <br> Doug.<o:p></o:p></span></p> </div> </div> <p class=3DMsoNormal><o:p> </o:p></p> </div> </div> </body> </html> ------=_NextPart_000_0069_01C8F188.F3BD12C0--